Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

July 9, 2020

Loving it so far - would just like to change the currency of the app as it's coming up as USD and i need ZAR

Aeipathy Boutique
South Africa
6 months using the app
AfterShip replied July 13, 2020

Thank you for your feedback. The suggestion has been conveyed to the Product team for implementation.

November 29, 2019

Great!!!! I really like the app very much, it helps a lot, expect the further functions, thank you..

PrettyTonight
China
6 months using the app
Edited August 19, 2021

Es buena aunque todavía le falta como estilos de plantillas de correo para las campañas escoger a cuáles correos enviar ofertas y actualizaciones

FMstorecr
Costa Rica
6 months using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We have cascaded the suggestion to the Product team to add more customization features to the app and email designs as well.
Thanks
Team AfterShip

January 4, 2022

Had a few technical issues a few times. Deep is very helpful and patient. Helped me with my issues.

Elevyn25 Collection
United States
6 months using the app
AfterShip replied January 6, 2022

I am glad to know that Deep from our customer service support team assisted you to resolve your issues.

Your feedback about the app has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

July 6, 2021

GOOD APP WITH MULTIPLE FUNCTIONALITIES VERY GOOD AND FAST CUSTOMER SERVICE AND TOTALLY FREE THE TRUTH THAT SAFIFACTORILY SURPRISED ME

Kuyala
United Kingdom
6 months using the app
AfterShip replied July 6, 2021

Thank you for your valuable feedback.

We are pleased to know that we were able to meet your expectations.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

August 17, 2021

Muy rápidos, puedes quitar la marca de agua en un minuto. probaré la app y veré que tal funciona. gracias.

Comercial Piso Maestro
Chile
6 months using the app
AfterShip replied August 17, 2021

Obrigado por compartilhar seus valiosos comentários. Fico feliz em saber que você está feliz com o aplicativo.

Estamos abertos a qualquer sugestão. Por favor, deixe-nos saber se você tem alguma sugestão que torne sua experiência conosco a melhor.

Estamos disponíveis 24 horas por dia, 7 dias por semana. Você sempre pode nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support@automizely.com

Cumprimentos,
Rupam Sarma Tamuli
Team Automizely

Edited May 31, 2020

So useful, i like it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LadiesFirst‎‎1
France
6 months using the app
February 8, 2022

Quick responses from Deep who patiently answered all my questions about this app - such as questions about cart abandonment and email verification. This is my first day using this app so we'll how it goes in the long run. Thanks for the quick response.

Voyager
South Africa
6 months using the app
AfterShip replied February 9, 2022

I am glad to know that your questions have been addressed by Deep, one of our customer service support.

Thanks for your valuable feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

October 27, 2020

Easy to configure and does exactly what it mentions. Few improvements around UI and positioning on the pages can make it to next level

My Celebration Studio
United States
6 months using the app
AfterShip replied October 27, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

April 8, 2021

Free is good. But sometimes quality is lacking when it's free. And that's the case here also, there are some problems from time to time, but nothing the excellent support can't handle.

Myfuntaztic
Sweden
6 months using the app
AfterShip replied April 8, 2021

We extremely apologize for the inconvenience caused. We have sent you an email to discuss the issue further.

You can also reach out to us via the chat option in your account or please email us at support@automizlely.com (24X7).

Kind regards,
Automizely Team