Reviews (6,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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for the support team only 2 stars: The support team answer fast, but one day i had a big problem and they said that i should wait and they would updating me the next day. After one day, they said the same. Later ignoring my response. After 2 weeks, I wrote them again and after that they helped me. Although they told me they would updating ME and not vice versa. For the app 3 stars: they have lots ...
Hi,
Thanks for your words.
We apologize for the inconvenience.
We have sent you an email to discuss this further.
Kind Regards,
Riyaz
Quick and nice reply to any of my questions. Still learning how to use it. So far so good. Easy easy.....
Thanks for your valuable feedback.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their ...
Den är bra men man måste betala för många funktioner
Thank you for your valuable feedback. We are pleased to know that you are happy with our services.
We are welcome to suggestions. Please let us know if you have any ideas ...
I use this app to blast out emails, selected conversion tools and abandon cart emails. The only concern I have with this app is that the customisations are limited and when I search regarding paid features, it does not explain in detail what the services are.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the ...
I Would give a 5 star rating. The features off this app seem great. Big potential! The sad thing is that i can't contact the support. I want to know how i can import my subscribers from shopify. Also the chat app is not showing on my page. Kindly contact me please.
Hello,
Thank you for writing to us. I have sent you an email personally and will address your query there. Please respond.
Thanks
Team AfterShip
It's fine so far. It would be better to request a review after the customer has been able to use and maneuver around the app for some time first.
Thanks for your feedback. I am glad to know that you are exploring our app, and I am sure you will find it useful. It is absolutely fine if you choose to take some time ...
I wrote to support on Friday but nobody returned. The pop-up is not working correctly on Chrome. Even though I choose "once per day per visitor" it opens on every single page and every single refresh (even if you sign up, it still pops)... It is unusable like this, it will be perceived as spam. EDIT: The problem continues... I published, checked and closed back. Moreover, the chat is not ...
We apologize for the inconvenience. The engineering team has fixed the issue.
The popups are currently disabled on your account. We recommend trying it again and do let us ...
Didn't find my already existing subscribers unfortunately hope this is fixed.......................
Hi,
Apologies for the inconvenience. We have checked from the backend and found that the database is still being synced so we would suggest you to wait for sometime and check ...
Update:
They removed helpful features, such as suggested products & countdown clock for free accounts. There is little you can do on here for free. June 27th, 2022
Been using this app since I opened my shop. It is fairly easy to use and allows you to customize your emails. They don't offer a lot of templates and the send options are limited in comparison to mail chimp (not compatible with Shopify ...
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work on the ...
I've only recently started using this app. I love that it allows me to add pop-ups to my website, however I dislike how I can't merge my shopify and automizely contacts, so when sending a newsletter I have to manually re-send it to the contacts in my shopify.