Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

March 20, 2024

Its really an amazing app.Also the customer support is also very helpful .

ARTSTORY
India
Over 2 years using the app
AfterShip replied March 21, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 2, 2024

Assistance via chat was easy and straight forward and very helpful!

Jmara’s Closet
Australia
Over 2 years using the app
AfterShip replied January 3, 2024

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

January 21, 2024

Really appreciate the help assistant who is so quick and solved my problem within a minute.

FloraGloam
India
About 2 months using the app
AfterShip replied January 22, 2024

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that our assistant was able to quickly and efficiently solve your problem within a minute.

Your feedback is immensely valuable to us, and we truly appreciate your kind words.It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 19, 2024

It was quick and easy

The Boy Bella
United States
5 months using the app
AfterShip replied February 20, 2024

Thank you so much for taking the time to share your valuable feedback. We're thrilled to hear that your experience was quick and easy.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 6, 2024

The app is a little convoluted but the help service is very good.

Everrose
Australia
6 days using the app
AfterShip replied February 7, 2024

Thank you for your valuable feedback; we are glad to hear that you appreciated our customer service.

We have noted your observation regarding finding our app a little convoluted. It is always beneficial for us to comprehend your requirements better so that we can align our efforts to meet your expectations and provide a more engaging experience. Should you encounter any issues or have suggestions for improvement, we encourage you to share them with us.

Should you require assistance with the app, please do not hesitate to contact us via the live chat option available on your account or email us at support@automizely.com.

We are committed to making your experience with us worthy of a 5-star rating and will strive to address any concerns or suggestions you may have.

Regards,
Team Automizely

March 8, 2024

great app

DriveVue™
United States
About 2 months using the app
AfterShip replied March 9, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 12, 2024

good

Bravo Store
United States
About 2 months using the app
AfterShip replied January 13, 2024

Thanks for your valuable feedback. We are pleased to know that you are recommending this application.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

April 23, 2024

Shaim was amazing and very thorough with a positive attiutude!

SouthsideHoops
United States
19 minutes using the app
AfterShip replied April 24, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Shaim provided an amazing and thorough experience with a positive attitude.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 16, 2021

The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied

ITRACKANDFIELD
United States
About 4 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely