Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

March 8, 2024

great app

DriveVue™
United States
About 2 months using the app
AfterShip replied March 9, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 23, 2024

Shaim was amazing and very thorough with a positive attiutude!

SouthsideHoops
United States
19 minutes using the app
AfterShip replied April 24, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Shaim provided an amazing and thorough experience with a positive attitude.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 16, 2021

The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied

ITRACKANDFIELD
United States
About 4 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

April 25, 2020

Seems like a great app, I just wish I had more options for editing, and be able to import a contact list

Belluxe Official
United States
About 4 years using the app
AfterShip replied April 28, 2020

Hello,
Thank you for the suggestion. We have conveyed the same to the Implementation team.
Thanks
Team Automizely

February 21, 2021

just started using the app. so far it seems pretty easy to navigate and the customer support is fast and efficient.

Le Beau Monde Boutique
Canada
Almost 4 years using the app
Edited July 10, 2020

So far this app is working great for my business. It's very user friendly and easy to change things around so that it fits with my store. The only thing that I feel is missing or that I haven't been able to see is who the abandoned cart emails were sent to..just a little thing that I would like to see so I can know who I am reaching.

Simplicity Beauté
United States
Almost 4 years using the app
AfterShip replied July 13, 2020

Thank you for your feedback. The suggestion has been conveyed to the Product team for implementation.

November 26, 2020

LIKED EASY TOO USE I RECOMENDED .....................................................................

Urban Fashion Store
United States
Almost 4 years using the app
AfterShip replied November 26, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

February 20, 2021

Added email pop ups to my online store and it works a treat!
Yet to test out the rest of the functionalities..

Paige Renee
Australia
Over 3 years using the app
AfterShip replied February 20, 2021

Hello,

Thank you for sharing the feedback.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Brishketu Pal

November 26, 2020

This app has many resources and offers many benefits to you especially if you are new to the business. It makes sure that you don't forget

Curvy Impressions LLC
United States
Over 3 years using the app
AfterShip replied November 26, 2020

Thank you for your review. Do let us know if you have any feedback for us or how we can make your experience a 5 star one.

You can always reach out to us via email at support@automizely.com or contact us via the chat option available on your account. (24X7)

Kind regards,
Mudit