Reviews (2,243)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

Edited November 18, 2022

Rehan answer quickly and made the change I wanted in 3 seconds ! So fast. Thanks ! Cheers ! oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Oz Importations
Canada
Over 1 year using the app
AfterShip replied March 8, 2021

Thank you for sharing your valuable feedback. We will forward this to the concerned team.

Do let us know if you have any other suggestions for us. You can always contact us via the chat option on your account or email us at support@automizely.com.

Kind regards,
Mudit

September 27, 2021

I tried the upsell app. The colours didnt suit my brand and I couldnt figure out how to change the style

The White Linen Company
Australia
Over 1 year using the app
AfterShip replied September 28, 2021

Thanks for your valuable feedback.

I am sorry to know that you are unable to change the style in the upsell app, as the colors are not matching your brand.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team Automizely

September 18, 2022

I like being able to design my own popups to be on brand. I use this app for scheduling emails and acquiring email subscribers. I do wish I could save the email campaign I am designing as I go without it backing completely out of the design tool. There should be a smart save feature so that it saves as you go (like google docs) rather than having to manually save.

Sweet Home Soaps
United States
Over 1 year using the app
AfterShip replied September 18, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

January 27, 2023

Es muy buena aplicación y los chicos de chat son muy amables, solamente hay algunas funciones que no puedo modificar y eso me complica un poco , todo lo demás esta muy bien

The Last Company
Chile
Over 1 year using the app
AfterShip replied January 27, 2023

Hello,

Greetings from Automizely!

We are glad to know that you are happy with the application. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements.

If you need any assistance with the app, please feel free to contact us via the live chat option available in your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

June 7, 2022

Simple. Quick. Efficient.
I suggest the app for all the clients who needs an easy and quick marketing support on their website.

BENNU
Italy
Over 1 year using the app
AfterShip replied June 21, 2022

We are pleased to know that you are happy with the app and found it convenient to use.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

November 2, 2021

This is one of the best apps on Shopify. I most definitely recommend it. Pretty much works by itself

TruuConfidence
United States
12 months using the app
AfterShip replied November 3, 2021

Thanks for your valuable feedback. I am glad to know that you liked the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

August 13, 2022

The support staff are wonderful and always reply immidiately. I have given the app a 4 star as i would like more options in terms of fonts and design. i find it to be quite basic and semi unproffessional - sorry

Mill + Hen
Australia
12 months using the app
September 1, 2021

I installed the app several months ago and just made customized updates with the help of a live rep via chat. They were very responsive and a tremendous help!

Bakari Luxury Sportswear
United States
9 months using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

July 12, 2021

still getting used to this app so far so good and its free. great costumer service. cant wait to see what else it can do

Kouronne, LLC
United States
9 months using the app
AfterShip replied July 12, 2021

Thanks for sharing your valuable feedback.

Glad to know that this app is serving you well. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Automizely

March 3, 2022

fast and efficient customer service. This application meets the needs of my company with our shopify store

Sober krew shop
Canada
8 months using the app
AfterShip replied March 3, 2022

Thanks for your valuable feedback.

We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely