Reviews (6,381)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

October 14, 2024

free branding removable within 1 min of opening app. cant speak to after that

Intentionally Linked Jewelry
United States
17 days using the app
August 22, 2024

Good customer service , very fast action.

Outside Store MY
Malaysia
Over 1 year using the app
July 5, 2024

Was really quick to respond, and directed me exactly where I needed to go when I couldn't figure out what I was doing. Thank you so much, amazing staff.

Flexii
United States
5 months using the app
August 26, 2024

The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.

Sol De Campo
United States
7 months using the app
AfterShip replied August 27, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

July 24, 2024

Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.

Naturally Organic You Shop
United States
21 days using the app
August 8, 2024

Great service for TIK tok stock feed but pricing is too high, We have moved from Aftership which was $1299 to CED commerce which is $249 they do exactly the same $1000 a month is a very big saving i would suggest to contact CED commerce

H&L
United Kingdom
11 months using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you are not happy with the pricing of the app. As a good will gesture our experts have offered you the best discount offers already.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

October 2, 2024

They have the best customer support I have ever experienced. Really kind and helpful assitance.

The IQ Studios
Spain
17 days using the app
August 25, 2024

best app used

Swift Hockey
Canada
Over 2 years using the app
July 3, 2024

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Petsylo
Canada
26 days using the app
September 16, 2024

Its good so far, still testing it out

27thjewel
United States
30 days using the app