Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 12, 2024

great service. Mr. Sadhan was very helpful.

Heaven Eleven Comfort
United States
21 days using the app
April 16, 2024

The agent was very helpful and very professional.

Vibe Cosmo
United States
12 days using the app
April 4, 2024

very good

Cloud29.eu
Romania
12 months using the app
April 28, 2024

great friendly comminution

Azulle
United States
4 months using the app
June 10, 2024

shaim was very helpful

Tendance Epic
Belgium
About 1 month using the app
March 4, 2024

Great customer service!

Bijut Collection
United States
3 months using the app
Edited July 5, 2024

Free offers that don't exist. Lies to their professional customers!

Milanoza
France
5 days using the app
AfterShip replied July 6, 2024

Thank you for your feedback regarding the feature that is only available in our paid plan. We appreciate your input and understand your frustration.

We strive to provide the best possible experience for all our users, including those on the free plan. While some advanced features are reserved for our paid subscribers, we value your feedback and will consider it as we continue to improve our services.

If you have any other suggestions or feedback, please feel free to share them with us. We want to ensure that all our users have a positive experience with our platform.

Thank you for being a part of our community.

April 29, 2024

I reached out to customer service and spoke with rep. Karan. I am new to the app and had a bunch of questions. She answered all of my questions and taught me several things I need to know about the services on this app. I am really excited to implement the features we talked about that will assist in getting and retaining some traffic. Thanks so much for all of your assistance. -Apex Fit

APEX FIT
United States
24 minutes using the app
February 27, 2024

Great support!

One of a Kin
United Arab Emirates
Over 1 year using the app
March 26, 2024

Muito prático.

MR.Piscinas
Brazil
3 months using the app