Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement with timely after-sale information, order updates, and promotional content. They appreciate its easy setup, user-friendly interface, and real-time SMS updates. The Flow Editor is noted for enhancing functionality. Customer support is praised for being prompt and offering personalized assistance, including educational resources. Merchants consider it a crucial tool for scaling and improving marketing efforts.

May 7, 2020

Has a lot of great features, def recommend! And I just love it that its totally free. Provides HUGE value. Thanks!

MATTERS AB
Sweden
24 days using the app
March 14, 2021

very good ,its free,but very it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

pandachen
China
24 days using the app
Edited November 1, 2023

Quick and nice reply to any of my questions. Still learning how to use it. So far so good. Easy easy.....

Eden Farmers Organics
Australia
Almost 2 years using the app
AfterShip replied November 4, 2021

Thanks for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their ...

October 3, 2023

I really appreciate the customer service, its top notch and Sad was great!

Alpha Dream Effect LLC
United States
24 days using the app
October 3, 2023

Sahnoor was very helpful and sorted my problem quickly, and was a pleasure to deal with.

Queen K
Australia
24 days using the app
September 20, 2021

Easy to use, helpful app for pop-ups and email set up. Also, they provide great customer service in a timely manner.

Renoboard
United States
24 days using the app
September 18, 2022

I like being able to design my own popups to be on brand. I use this app for scheduling emails and acquiring email subscribers. I do wish I could save the email campaign I am designing as I go without it backing completely out of the design tool. There should be a smart save feature so that it saves as you go (like google docs) rather than having to manually save.

Sweet Home Soaps
United States
Over 1 year using the app
AfterShip replied September 18, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations ...

Edited September 11, 2021

It also makes my store look more professional and presentable to my customers. It also provides certain upsells and potential sales.

Cartoonify
United States
24 days using the app
February 24, 2022

I used this app for email marketing and its great. It's really easy to setup and allow a lot of customisation even on free plan. Recommend this to everyone who just started up.

Wawrina
Australia
24 days using the app
September 17, 2021

Had a couple hiccups adding in certain features but the customer support is amazing - quick to address my issues and walk me through fixing it!

Aiori
Canada
24 days using the app