Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of features including email automation, segmentation, A/B testing, and SMS marketing tools. They commend its customizable email templates, detailed campaign performance reports, and excellent customer service. Many highlight its ability to boost engagement and sales through personalized messages and real-time SMS marketing. The app is also praised for its easy integration and potential to increase conversion rates and customer retention. Even the free version is highly functional and recommended for those starting in e-commerce.

March 30, 2021

Quick customer service! Wish there was more help person to person, instead of just sending links to articles.

The Cozy Type
United States
7 months using the app
AfterShip & Automizely replied March 30, 2021

I understand you want more support in Automizely Marketing. I apologize for the inconvenience this has caused to you. I would request you to please tell us what we can help you with in near future and what are your expectations using Automizely Marketing. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face.

Regards,

Rupam

March 24, 2020

Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.

Nine Shapes
United States
6 months using the app
AfterShip & Automizely replied March 27, 2020

Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip

June 18, 2020

I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?

House Of Beauty by Paris J
United States
6 months using the app
AfterShip & Automizely replied June 19, 2020

Hello,
Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you.
Thanks
Team AfterShip

June 1, 2020

i can´t send message to my costumers, i can´t connect it to my shopify strore

DEVOEAGLE
Chile
5 months using the app
AfterShip & Automizely replied June 9, 2020

Hello,
Thank you for your feedback. Could you please help us receive the error or elaborate on the issue related to store connection. Looking forward to your response.
Thanks
Team AfterShip

February 29, 2020

Just set up this feature today. Excited to see results. The process was easy and seems like a great marketing tool.

Grace My Pets
United States
5 months using the app
AfterShip & Automizely replied March 4, 2020

Hello,
Thank you for your feedback. Please let us know if you are through with your testing and good with the app. Please highlight any issues that we would love to address. If all looks good, please take a minute to revisit the review and provide us with the 5-star rating to encourage us.
Thanks
Team AfterShip

December 27, 2019

When I set it in the app, it always relocates to the landing page, I hope to improve this problem,help

mralamode
China
5 months using the app
Edited November 21, 2020

doesn't work properly on my store,its a shame as I have heard good things about this app and would love to actually use it. please try to fix this thank you

Fifi Furs
United Kingdom
4 months using the app
AfterShip & Automizely replied November 21, 2020

We extremely apologize for the inconvenience caused. We have sent you an email to discuss the issue further.

You can also reach out to us via the chat option in your account or please email us at support@automizlely.com (24X7).

Kind regards,
Anurag Pal

November 10, 2020

I will give another review when my store open. but this has everything i think i need to have a great launch.

Blk.MermaidBoutique
United States
4 months using the app
AfterShip & Automizely replied November 11, 2020

Hi,

Thank you for your review.

Best wishes for your new store launch.
Do let us know if you have any feedback for us we are really eager to know how can we make it a 5-star experience for you.

Kind Regards,
Riyaz

July 12, 2020

I used this app to generate email subscribers, so far it's working fairly well. I would recommend this app to other business owners.

Kha'Shons Kloset
United States
3 months using the app
AfterShip & Automizely replied July 13, 2020

Hello,
Thank you for your feedback. Please let us know what can we do to earn 5-star here. Please revisit the review if you are satisfied with the app. Looking forward.

June 11, 2021

I used this app an this is quite good and their customer support is is great. Its some of the features are very effective.

O-Yaa Store
India
3 months using the app
AfterShip & Automizely replied June 11, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely