Reviews (2,236)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

March 3, 2022

fast and efficient customer service. This application meets the needs of my company with our shopify store

Sober krew shop
Canada
8 months using the app
AfterShip replied March 3, 2022

Thanks for your valuable feedback.

We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

January 20, 2021

great support, great app so far. thanks! but be preparedd there are no real analytics options. you have to tag it yourself.

MagicTack
Germany
8 months using the app
AfterShip replied January 20, 2021

Hey :)

Thank you for your honest feedback.

We’re constantly working on adding more high impact functionalities that will help our users build their brand.

For example, we’ve recently added a few high-impact features to our analytics, including:

- Key email marketing campaign performance metrics
- Detailed performance analysis for individual emails
- Total revenue generated by an email campaign

Feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.

In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!

Edited March 28, 2020

Decent free tool. However, I have an error of duplicated messages that have been "sending" since 2 weeks ago. Could you please help us delete them? Thank you.

EyeCandy's
Hong Kong SAR
8 months using the app
January 31, 2022

Love the app, everything runs exactly as advertised. The only thing I wish could be better is if there was a way to prevent customers from using intro discount codes multiple times with different emails. Something to prevent email subscribers on the same IP address from taking advantage of one-time discount codes.

Detail Arena
United States
7 months using the app
AfterShip replied February 1, 2022

I am glad to know that you are loved our app.

I can see that you would like to have the option of preventing customers from using intro discount codes multiple times with different emails. Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

June 1, 2021

Really good for incentivising first time customers. I have been using it since I started my shopify account!

Baebeeboo
Singapore
7 months using the app
AfterShip replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Neelima Aggarwal
Team Automizely

June 25, 2021

I use the for newsletters, welcome and abandoned carts email.Very easy to use and highly recommended..

Ela
Canada
7 months using the app
AfterShip replied June 25, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

Edited April 7, 2021

Really easy app to use and edit pop-ups and e-mails. Few things that can't be done which limit creativity, but works just fine and support is responsive. Has been useful to our needs.

Etnias Mundi
Brazil
7 months using the app
AfterShip replied April 7, 2021

We are glad to know your experience with the app and hope it does wonders for you.

Feel free to get in touch with us if you have any suggestions. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish

July 15, 2023

A little glitchy but gets the job done. Sometimes when trying to get an email out the system triggers a review on my email. When its scheduled for the next day, but when I'm trying to get it out asap, its very annoying.

enci sweets
United States
6 months using the app
AfterShip replied July 17, 2023

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work on the suggestions given to us by our users.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

January 2, 2022

I've been using this app for a few months and love it. The support is very helpful. The only thing, I was offered an unlimited free plan which I've recently found was not forever (which I was never told), and I now have to upgrade to a paid plan to continue using the app. I've been offered a discount, which I value, but I would have appreciated to know from the beginning that the free plan was a limited offer.

POi BO..
Australia
6 months using the app
AfterShip replied January 3, 2022

I am glad to know that you are happy with the customer service support and also loved the app.

Your feedback about the unlimited plan has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

February 19, 2024

It was quick and easy

The Boy Bella
United States
5 months using the app
AfterShip replied February 20, 2024

Thank you so much for taking the time to share your valuable feedback. We're thrilled to hear that your experience was quick and easy.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip