Reviews (6,287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.
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Karan was very helpful and resolved my issue within minutes. He also was very nice
Best app for pop-up forms and emails!
Excellent support provided by your customer support (Shaim)
Quick (af) responding and surley know what they are doing. Here U get all the support and help you need:)
I had a question regarding one of the flows Automizely Email Marketing,SMS is offering and instantly got a reaction of Ayushi who assisted me with clear directions and answers to to put it into practice. Perfect communication!
Be warned. We are in a mess right now because this App does not offer privacy safety for incoming emails and we had 3000 unauthorized emails into our database that we had to delete one by one. When we asked Automizely Email to assist, they only could say, "you have been disconnected" even though there has been some sort of computer breach as we are still getting emails through the PopUp that we used from this company into Shopify. I would not recommend.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you’ve experienced. We take user privacy and data security very seriously, and we are deeply sorry for the unauthorized emails that entered your database.
We need some information to check the issue further and one of our support team members sent you an email to fix this for you. We are looking forward to hearing from you over the email.
We want to assure you that your privacy and security are our top priorities. We would appreciate the opportunity to connect with you directly to gather more information about your experience and work towards a resolution.
We are open to any suggestions. We will try our best to provide you with the best experience.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Very good chat, Jai is so kind. Thank you for your help. all the time!!!!
Shaim was very helpful in resolving an issue on my website. Great customer service and app.
The agent i spoke to was very nice and knowledgeable. i would like to speak to same person again if i have any other issues. But so far i like the app
Always there to assist with any issues.