Reviews (2,243)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

August 18, 2024

The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!

Enchanted Wik Candle Co & Bar
United States
21 days using the app
August 26, 2024

The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.

Sol De Campo
United States
7 months using the app
AfterShip replied August 27, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
February 10, 2025

Super!!! Very Good!

Studio Tronnic
Brazil
4 months using the app
November 24, 2024

Excellent app.

Works great to let my customers know after-sale information.

Try it! You won't be disappointed!

U-Solutions
United States
30 days using the app
October 2, 2024

They have the best customer support I have ever experienced. Really kind and helpful assitance.

The IQ Studios
Spain
17 days using the app
November 4, 2024

Easy to use. Provides a range of emails and ideas to capture and convert customers.

Coco's Collections
United States
18 days using the app
August 19, 2024

I like this app for its rich set of functions, it has everything I need. I highly recommend it to everyone.

FINEST SCULPTURE
China
3 months using the app
January 13, 2025

Thank you for your patient guidance.

PRINTS10
Hong Kong SAR
4 months using the app
August 8, 2024

Great service for TIK tok stock feed but pricing is too high, We have moved from Aftership which was $1299 to CED commerce which is $249 they do exactly the same $1000 a month is a very big saving i would suggest to contact CED commerce

H&L
United Kingdom
11 months using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you are not happy with the pricing of the app. As a good will gesture our experts have offered you the best discount offers already.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip