Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

October 2, 2024

They have the best customer support I have ever experienced. Really kind and helpful assitance.

The IQ Studios
Spain
17 days using the app
November 23, 2024

good

2zwo Store
Germany
15 days using the app
October 20, 2024

Love the professionalism

Punjabi Collectives
United States
7 months using the app
September 5, 2024

Thank you! it's was so fast.

Gymsis
Germany
About 2 years using the app
September 16, 2024

Its good so far, still testing it out

27thjewel
United States
30 days using the app
August 18, 2024

The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!

Enchanted Wik Candle Co & Bar
United States
21 days using the app
July 3, 2024

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Petsylo
Canada
6 months using the app
August 19, 2024

I like this app for its rich set of functions, it has everything I need. I highly recommend it to everyone.

FINEST SCULPTURE
China
3 months using the app
April 18, 2024

Had used the free (trail) version first, liked the results so purchased the monthly essential plan, their customer service are also very prompt. May purchase the annual plan later if the store sees good results.

Là Roy India
India
Over 2 years using the app
August 26, 2024

The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.

Sol De Campo
United States
7 months using the app
AfterShip replied August 27, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip