Reviews (2,474)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

December 4, 2024

Good Service

Sassy N Chic Boutique
United States
About 4 years using the app
AfterShip replied December 5, 2024

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.

We are open for each recommendation or feedback from our users to make their experience great.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team Aftership

September 26, 2024

AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.

Kleenaire
United States
Almost 3 years using the app
August 16, 2024

Un excellent service de suivi !

Après avoir utilisé Aftership pour suivre ma commande, je suis très satisfait du service. Les mises à jour étaient régulières et précises, ce qui a facilité le suivi de mon colis. L'interface est simple à utiliser et rend le suivi sans tracas. Je recommande Aftership pour une expérience de suivi fiable et efficace.

Digital Store
France
About 1 month using the app
August 18, 2024

The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!

Enchanted Wik Candle Co & Bar
United States
21 days using the app
June 28, 2024

Very happy with Sadhan made this so easy for me & saved so much time. Small business owner needing help & support, so very grateful. Well done!

Barbeques and More
Australia
18 days using the app
January 13, 2025

Thank you for your patient guidance.

PRINTS10
Hong Kong SAR
4 months using the app
November 24, 2024

Excellent app.

Works great to let my customers know after-sale information.

Try it! You won't be disappointed!

U-Solutions
United States
30 days using the app
August 26, 2024

The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.

Sol De Campo
United States
7 months using the app
AfterShip replied August 27, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
October 2, 2024

They have the best customer support I have ever experienced. Really kind and helpful assitance.

The IQ Studios
Spain
17 days using the app