Reviews (6,393)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing conversion rates and ROI. They appreciate its user-friendly setup, seamless integration, and features like email campaigns, automation, and segmentation. The app is noted for its easy installation and efficiency, allowing merchants to focus on other business areas. Customer support is consistently described as responsive and helpful.

August 22, 2024

Good customer service , very fast action.

Outside Store MY
Malaysia
Over 1 year using the app
August 18, 2024

Have just started using this app and was provided with support via chat with an advisor which was very quick and helpful.

9 DRAGONS
Australia
16 days using the app
August 25, 2024

best app used

Swift Hockey
Canada
Over 2 years using the app
October 20, 2024

Love the professionalism

Punjabi Collectives
United States
7 months using the app
August 8, 2024

Great service for TIK tok stock feed but pricing is too high, We have moved from Aftership which was $1299 to CED commerce which is $249 they do exactly the same $1000 a month is a very big saving i would suggest to contact CED commerce

H&L
United Kingdom
11 months using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you are not happy with the pricing of the app. As a good will gesture our experts have offered you the best discount offers already.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

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Petsylo
Canada
6 months using the app
July 24, 2024

Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.

Naturally Organic You Shop
United States
21 days using the app
November 23, 2024

good

2zwo Store
Germany
15 days using the app
August 14, 2024

amazing support and help throughout the whole process.

AMRHEA
United Arab Emirates
3 months using the app
July 5, 2024

Was really quick to respond, and directed me exactly where I needed to go when I couldn't figure out what I was doing. Thank you so much, amazing staff.

Flexii
United States
5 months using the app