Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

November 23, 2021

I think the app has a lot of wonderful features once you get a hang of learning how to use these different features and support is always available when you need

Par la mer
Canada
Almost 3 years using the app
May 5, 2022

easy to use! great pop-up. customer service is top-notch. i really enjoy using this app. will recommend to my e-commerce friends!

Cloth & Wool
United States
Almost 3 years using the app
August 29, 2021

The support and customer service was great! Thanks Srishtik for helping me with my welcome emails. Legend!

Morimoto
Australia
Almost 3 years using the app
April 13, 2021

The support is very helpful. The app meets our needs and the pop-ups are nice. We are still exploring all the features.

Peter Jo Kids - Sustainable Fashion
Portugal
Almost 3 years using the app
March 6, 2020

Nice app. Easy to configure, started to see good results within a week. Expecting some more updates from you people.

Ayush Care
India
Almost 3 years using the app
February 2, 2020

I used Social proof not working in website useless app going to remove it , i dnt know people are saying its good app

PARASNATH
India
Almost 3 years using the app
AfterShip replied March 4, 2020

Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip

Edited December 19, 2021

This app is working really well for me. Emails are very easy to make and look very professional. Would definitely recommend to others. The customer service is amazing!!! Super helpful.

Top Drawer Delights
New Zealand
Almost 3 years using the app
October 24, 2021

Super easy to use, support always there to help. I am very happy with this app and the service, thank you!

Plant Based Hamper Co
Australia
Almost 3 years using the app
May 26, 2021

Ich habe beim Kundensupport schnelle Unterstützung erhalten von Pratiksha. Schnell, unkompliziert & freundlich!

Reve d' Aslan
Germany
Almost 3 years using the app
August 19, 2021

was looking for an app that allows us to send welcome emails for free this app tick the box! works great and it is easy to set up!

Rely and Bear
Australia
Almost 3 years using the app