Reviews (6,381)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

December 18, 2023

Support is helpful and quick to respond. App has alot of integrative features as well.

NEKTR
United States
7 days using the app
January 14, 2024

Needed help with publishing and got instant help. Grateful to Jal.

Etzur
United Kingdom
28 days using the app
April 1, 2024

amazing

Saúde no Cotidiano
Brazil
9 months using the app
November 13, 2023

Excellent Customer Service and quick to solve my problem.

FosteringNSC
United States
10 days using the app
July 8, 2024

Den är bra men man måste betala för många funktioner

xDogs AB
Sweden
8 days using the app
AfterShip replied July 9, 2024

Thank you for your valuable feedback. We are pleased to know that you are happy with our services.

We are welcome to suggestions. Please let us know if you have any ideas that would make your experience with us worthy of a 5-star rating.

Our support team is available round the clock. Feel free to reach out to us anytime via the live chat option on your account or email us at support@aftership.com.

Thank you for your understanding, and we look forward to your reply.

December 13, 2023

Karan and Sandiya , both were great! They worked as a team and helped me out until I understood. I straighten out my issue and glad they were there to help me out of a situation that could have been much more frustrating. Thank you so much

Levvel49
United States
About 3 hours using the app
February 12, 2024

Customer service is efficient and quick.

Servin Body Apparel
United States
3 months using the app
February 27, 2024

Sadhan was very helpful, thanks!

ROCK'N SALT
Türkiye
24 days using the app
December 8, 2023

great customer service and well working app

affimasters
Poland
14 days using the app
July 15, 2024

Les assistants sont très serviable dont Shaim qui m'a complétement aidé dans mes démarches avec amabilité.

3HML
France
About 2 hours using the app