Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited August 4, 2021

Great option to send out emails for free, has coupon abilities and basic flows available as well as popups to collect subscribers. The email design feature could be better by being able to remove spacing between images and having saved sections like headers and footers that you use in every email. I also wish there was a welcome email flow in addition to just a welcome email or that I could create my own flows. I do think it slows down your site a tad based on the online store speed that shopify provides. They have a whole group of apps that are also free that are worth exploring. They also have a viewable product roadmap so you can see what features their developers are working on and what you can expect and when which is really awesome. There is also a section to suggest new features. Plus, their customer service is very helpful.

MAUBY
United States
9 days using the app
AfterShip replied August 3, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback about creating your own welcome email flow has been noted and we would ensure that it's incorporated in near future.

We would also like to mention that you always experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com for any feature request.

Regards,
Rupam Sarma Tamuli
Team Automizely Marketing

March 9, 2020

I Like this app so far.
one thing i think needs expanding is the email section, specifically the product section.
if it is possible allow to instead of selecting 3 specific products, allow to select random products from specific collections.

Eclipse Tech Store
Australia
9 days using the app
October 16, 2020

Just starting out and we downloaded this app that gave us all the tools we needed to build our Brand. Easy to navigate and you are up in running in no time!

Audio Dynamiks
United States
8 days using the app
AfterShip replied October 16, 2020

Hello,

Thank you for your review. Our support team is available for your help 24X7.
Please feel free to reach us.

Regards,
Mukul Saxena

April 28, 2020

J'aime cette application, ce pendant on ne peut pas fusionner la clientèle shopify avec. C'est dommage car tous mes clients ne reçoivent pas mes notifications

AOC Cosmetic
France
8 days using the app
Edited January 17, 2020

I am enjoying it as it brings a colorful idea and makes work easier for me. I started using it for my mailing list and hope to discover more options for marketing and other functions

PetMode
France
8 days using the app
Edited March 6, 2020

Une modification à faire : le texte de la zone de remplissage n'est pas modifiable "Email address". J'apprécie cette facilité d'utilisation !

iBRYANCE
France
8 days using the app
November 4, 2020

i just installed this app i love it,it easy hope it will work for me but i love the way it appire to be

Wonderful Prices
South Africa
7 days using the app
AfterShip replied November 4, 2020

Hello,

Thank you for your feedback.
Our support team is available 24x7. Please feel free to reach us if you need any help while setting up the app.

Regards,
Mukul Saxena

June 16, 2020

Very sleek design, enjoyed every aspect of it so far. Hoping it will actually help convert sales. We'll see!

Pen and Poster
United States
7 days using the app
AfterShip replied June 19, 2020

Hello,
Please share your experience with us and help us get the review revisited if you are happy with the app. Appreciate your feedback.
Thanks
Team AfterShip

September 9, 2023

WOW

zeidmoon
Canada
7 days using the app
AfterShip replied September 10, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

Also, we will help you to set up your application.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 4, 2020

I use the exit pop-ups and I would recommend this. I just wish there was more format styles for the newsletter.

TORI SWIM
United States
7 days using the app
AfterShip replied November 4, 2020

Hello,

We appreciate your feedback.
We are continuously working in order to introduce the formats. We will certainly notify you regarding the new updates.

Regards,
Mukul Saxena