Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of features including email automation, segmentation, A/B testing, and SMS marketing tools. They commend its customizable email templates, detailed campaign performance reports, and excellent customer service. Many highlight its ability to boost engagement and sales through personalized messages and real-time SMS marketing. The app is also praised for its easy integration and potential to increase conversion rates and customer retention. Even the free version is highly functional and recommended for those starting in e-commerce.

February 27, 2020

Although it is free it offers many possibilities to grow your business such as email marketing and sales boosters

Barbell Mafia
About 14 hours using the app
January 5, 2020

Je ne sais pas encore je commerce utilise application, donc je revienne plus tar d pour donne une commanditaire vraiment réel.

About 13 hours using the app
Edited January 20, 2021

This app by far is easier than Klaviyo. I didn't need all the robust stuff from it. This app is perfect for my website. Easy to use and understand without going through a bunch of video tutorials. Customer support is pretty amazing too- live chat and the two people I chatted with were super pleasant and helpful. I gave 4 stars as I am still in the process of working on my campaign and have not used all the features yet. Thank you!

Aesro Design
United States
About 12 hours using the app
AfterShip & Automizely replied January 20, 2021


Thank you for your feedback.

Please feel free to reach us if you have any further questions.

Mukul Saxena

June 7, 2021

Wish there were a few more customizations available, but the app works well for my shop's needs. Customer service was very helpful.

Knots of Art
United States
About 11 hours using the app
AfterShip & Automizely replied June 8, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Team Automizely

April 13, 2020

Its is a must have app!.This app is incredible! I love it so much because it is so easy to use and looks so good on my website! I can't thank the creators enough.

CTRx Pharmacy
United States
About 10 hours using the app
May 10, 2021

I only signed up today and that is why I’ve rated it a four so far. Totally impressed with how quick the response to my questions were. Just brilliant. My newsletter pop up looks great and I liked the flexibility of when and how it looks. It’s a little awkward to figure somethings out but I’ll give it time.

The Story of Love
About 6 hours using the app
AfterShip & Automizely replied May 10, 2021

Thanks for sharing your valuable experience. We are glad to know that you are enjoying our app.

We will surely take your feedback into consideration as the user delight is our utmost priority. In case you face any experience while using our app in the future, please contact us back. We are happy to serve you 24/7 with our live chat support option.

Team Automizely

Edited November 13, 2019

Presque parfait ! simple d'utilisation, les champs pour écrire ne permettent pas d'écrire des phrases un peu plus longues ! Sinon pour un nouveau magasin c'est bien assez et en plus gratuit. Thank you

About 6 hours using the app
January 25, 2022

I am new to the app so in no ways a pro. It is fairly easy to use though and I hope it will help create a few more conversions.

Unbound Zen
United States
About 6 hours using the app
AfterShip & Automizely replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know that you are exploring our app and found it user friendly.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Neelima Aggarwal
Team Automizely

July 24, 2021

It takes a while to configure everything and get it set to fit your store theme. But so far so good. I reached out to support for the branding removal and they were very helpful. I am still learning my way around the app as I just installed today and have been getting it set up. Will update review after I have everything set up and in use.

Give Me Glam Events Creations
United States
About 6 hours using the app
AfterShip & Automizely replied July 24, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Team Automizely

Edited January 11, 2020

I just started using this app. It looks to require some work on my part, like setting up the messages and all that. More review to come...

Things & Hobbies
About 5 hours using the app