Reviews (2,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to increase subscriber lists and sales, noting its effectiveness in customer engagement and retention. It features real-time updates, customizable marketing tools like pop-ups and email campaigns, and excels in integration and automation, enhancing conversion rates and ROI. The customer support is also praised for being responsive and helpful, ensuring a smooth user experience.
Refine
-
By rating
This app slowed my site down from 46 to 35. After uninstalling i went up to 38 only. Pay attention to this.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are ...
Tried to send emails but the send button was locked. The communication with the agent although online is very slow. I requested a few things because the app limits your usage and only some were address. Overall we don't have time to waste trying to get emails sent once you have taken time to create the email. Waste of my time from yesterday to send one email.
We really apologize for the inconvenience. We are going through the issues faced and fixing them on an urgent basis. A dedicated resource has been assigned to resolve your ...
Nothing Impressive !!
All features are not operational inspite of being totally FREE !!
Customer Support replies with a Wierd answer to any questions asked !!
Hello,
It is unfortunate to see that you have had bad experience with the app. Please share the details and we will try our best to provide you with assistance.
Thanks
Team ...
I used this app but It's completely Okay to add you branding in the email template. But why are you showing your address as my store and customers are outside of the USA?
This is completely doesn't make sense to adding your company address for branding purpose.
Hello,
Thank you for your feedback. The address in the footer is helping decrease the spam rate. We are working to let users change address in email template. Thank you for ...
It's extremely frustrating that the most recent sales constantly pops up every couple seconds. It's even frustrating the site owner, let alone potential customers.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
...
The app is easy to use and all but it will give your customers INFINITE discount codes. The app doesn't distinguish between emails. If you use a capital letter anywhere in the email address the app will send infinite coupon codes... to the same person. Really bad flaw
Thank you for the valuable feedback. Our development team is working on the feature to fix the letter case issue.
As a workaround, you can enable the option of usage limit to ...
I used Social proof not working in website useless app going to remove it , i dnt know people are saying its good app
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
...
Products seem okay, but customer service is absolutely the worst you can find. No clue on what they are doing if you have a problem. Wanted to add other app from this company, but after this experience, no way! EDIT : It's been 2 hours now, still not close to solving my problem, will just delete the app and find another one. Don't waste your time on this one.
It is really unfortunate that your expectations were not met in your recent interaction with us. We will surely work towards not letting this happen in the future. Your ...
1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she ...
Thanks for sharing your valuable feedback.
We are disappointed to know that you did not have the best experience using our app.
The features related to discounts and free ...
can't install ............always fill in the blank box but not valid submit button，i don't how to use。。no support
Hello,
Thank you for your review. Could you please write to support@aftership.com which is available for help 24X7. Please share a screenshot to help understand the issue and ...