Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

November 28, 2019

I used this app to help me create popup messages. I like how easy it can be done. It would be nice if developer can fix an issue when discount code is sent to a customer who didn't subscribe but just closed the popup.

RoyalChoice Lashes
Canada
About 3 years using the app
July 13, 2021

Nice free app for pop up marketing and a lot of other tools that can be used for free. Perfect for beginners! Thanks!

HAIROIN Professional
Germany
About 3 years using the app
AfterShip replied July 13, 2021

Thank you for your kind words.

Glad that your experience with us has been great. We are open to any suggestion that you may have. Please let us know if you have any recommendation that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

November 9, 2020

I like all the features of this app, especially the mobile shopping app and the varieties of the abandon cart emails. I wish I was able to optimize marketing emails better as this app does not verify gmail emails and many of my emails will potentially go to my customers' spam folders.

Night and Day Shopping Network
United States
About 3 years using the app
AfterShip replied November 9, 2020

Hello,

We understand your concern and accept your feedback.
However, a free domain cannot be verified for sending the marketing emails.
Continue using free domains will be marked as spam by Gmail and other providers.

Please do let us know if you need any further help.

Regards,
Mukul Saxena

Edited April 23, 2020

much easily for our new start, good and simple, also sent email quickly than other app (i try few different)

Purple Tree Gifts
Australia
Almost 3 years using the app
AfterShip replied April 28, 2020

Hello,
Thank you for the review. Please help us receive a 5-Star rating if you have a great experience with our app.
Thanks
Team AfterShip

January 26, 2021

Just started using this app. It's an all-in-one app with a majority of the features I need. A+ so far

Flavours Of The Past
Jamaica
Almost 3 years using the app
Edited December 29, 2023

All emails require the be approved by the team which makes things a bit cumbersome. Luckily the customer service is really friendly and most of the time very quick to help.

Mai Darling Designs
Finland
Almost 3 years using the app
AfterShip replied January 1, 2024

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.

We are open for each recommendation or feedback from our users to make their experience great.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

January 27, 2021

Customer service is quick to respond on chat and walk you through any issues you might have with sending emails and creating pop-ups. I still have a lot ot learn, but so far, most things seem to be pretty easy!

Mermade Florida
United States
Almost 3 years using the app
AfterShip replied January 27, 2021

Thank you for your positive feedback.

We are so happy to hear that Automizely Marketing is helping you grow your business.

As you said, our app is designed for growing merchants to boost sales for their store and to easily promote their brand through the different stages of the buyer’s journey. We are glad that you found the user-interface easy-to-use.

More high-impact features are coming your way. Stay tuned!

Please feel free to contact our support team via live chat in case you have any questions. We would be more than happy to help you.

July 26, 2021

Great tech support team. They are very responsive and take the time to direct you to where certain features in the app are located.

Serenity Boutique LLC
United States
Almost 3 years using the app
AfterShip replied July 26, 2021

Thank you for your kind words.

We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

January 10, 2022

Great for support team and the increased website conversion has been wonderful. Emails are easy to design and bring in additional sales.

KR Naturals Mind & Body
United States
Almost 3 years using the app
AfterShip replied January 10, 2022

I am glad to know that you are happy with the customer service support and the increased website conversion has been wonderful.

Your feedback about the email feature has also been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

March 11, 2021

機能が多くて、しかも無料ですごいコスパが良い。
利用中にいくつかの問題がありましたが、問い合わせしたら全部解決してくれた(少し時間かかったが)。
無料なのにちゃんとサポートしてくれてありがたいです。。

Milktea Princess
Japan
Almost 3 years using the app
AfterShip replied March 19, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Automizely Support