Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

November 9, 2020

I like all the features of this app, especially the mobile shopping app and the varieties of the abandon cart emails. I wish I was able to optimize marketing emails better as this app does not verify gmail emails and many of my emails will potentially go to my customers' spam folders.

Night and Day Shopping Network
United States
About 3 years using the app
AfterShip replied November 9, 2020

Hello,

We understand your concern and accept your feedback.
However, a free domain cannot be verified for sending the marketing emails.
Continue using free domains will be ...

Edited April 23, 2020

much easily for our new start, good and simple, also sent email quickly than other app (i try few different)

Purple Tree Gifts
Australia
Almost 3 years using the app
AfterShip replied April 28, 2020

Hello,
Thank you for the review. Please help us receive a 5-Star rating if you have a great experience with our app.
Thanks
Team AfterShip

January 26, 2021

Just started using this app. It's an all-in-one app with a majority of the features I need. A+ so far

Flavours Of The Past
Jamaica
Almost 3 years using the app
Edited December 29, 2023

All emails require the be approved by the team which makes things a bit cumbersome. Luckily the customer service is really friendly and most of the time very quick to help.

Mai Darling Designs
Finland
Almost 3 years using the app
AfterShip replied January 1, 2024

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet ...

January 27, 2021

Customer service is quick to respond on chat and walk you through any issues you might have with sending emails and creating pop-ups. I still have a lot ot learn, but so far, most things seem to be pretty easy!

Mermade Florida
United States
Almost 3 years using the app
AfterShip replied January 27, 2021

Thank you for your positive feedback.

We are so happy to hear that Automizely Marketing is helping you grow your business.

As you said, our app is designed for growing ...

July 26, 2021

Great tech support team. They are very responsive and take the time to direct you to where certain features in the app are located.

Serenity Boutique LLC
United States
Almost 3 years using the app
AfterShip replied July 26, 2021

Thank you for your kind words.

We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to ...

January 10, 2022

Great for support team and the increased website conversion has been wonderful. Emails are easy to design and bring in additional sales.

KR Naturals Mind & Body
United States
Almost 3 years using the app
AfterShip replied January 10, 2022

I am glad to know that you are happy with the customer service support and the increased website conversion has been wonderful.

Your feedback about the email feature has ...

March 11, 2021

機能が多くて、しかも無料ですごいコスパが良い。
利用中にいくつかの問題がありましたが、問い合わせしたら全部解決してくれた(少し時間かかったが)。
無料なのにちゃんとサポートしてくれてありがたいです。。

Milktea Princess
Japan
Almost 3 years using the app
AfterShip replied March 19, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at ...

January 24, 2022

This app has been working great for me! A few little improvements I would like to have but otherwise very good

JumpStartCoffeeCo
United States
Almost 3 years using the app
AfterShip replied January 25, 2022

I am glad to know that you are happy with the app.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their ...

July 9, 2021

mainly for capturing emails and building email list. havent had many problems out of this app at all

Viral Body
United States
Almost 3 years using the app
AfterShip replied July 9, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to ...