Reviews (6,393)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing conversion rates and ROI. They appreciate its user-friendly setup, seamless integration, and features like email campaigns, automation, and segmentation. The app is noted for its easy installation and efficiency, allowing merchants to focus on other business areas. Customer support is consistently described as responsive and helpful.

August 26, 2024

Just started using this app

TheEssentialRoom
United Kingdom
About 1 month using the app
AfterShip replied August 27, 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited August 14, 2024

Very interesting app. Amazing support

Entrepredia
Mauritius
10 months using the app
October 15, 2024

Super handig!

Soof Amsterdam
Netherlands
8 days using the app
July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
Edited July 14, 2024

Im still getting to used to how this app works but the help are very good.
I was given some positive help from Jai today. He quickly and professionally led me to the answer I need to fix a sales boost. Thanks Jai. Rob

Absolutely..pets
United Kingdom
5 months using the app
AfterShip replied July 9, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

August 16, 2024

Un excellent service de suivi !

Après avoir utilisé Aftership pour suivre ma commande, je suis très satisfait du service. Les mises à jour étaient régulières et précises, ce qui a facilité le suivi de mon colis. L'interface est simple à utiliser et rend le suivi sans tracas. Je recommande Aftership pour une expérience de suivi fiable et efficace.

Digital Store
France
About 1 month using the app
December 17, 2024

This won't let me use a gmail address as a business email. My business uses a gmail account...

Read Me SA
South Africa
16 minutes using the app
AfterShip replied December 18, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

The reason we require a paid or unique email domain for verification is to ensure the authenticity and credibility of business communications. Free email services like Gmail are commonly used by individuals for personal purposes, and they can be easily created without much verification of the user's identity.
On the other hand, a paid or unique email domain (e.g., yourbusiness.com) typically demonstrates that the email is tied to an actual business, offering greater trust and security for customers and partners.

We're in touch with you over an email to help you with the best solution and we certainly look forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

September 18, 2024

easy

MortalStar
United States
3 months using the app
July 8, 2024

We SVB Ventures, Thanks a ton to Mr Jai for supporting us on the issue on Automiely email marketing.

Thanks again

SVB Ventures
India
About 3 years using the app
AfterShip replied July 9, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Jai has provided an amazing support.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited July 6, 2024

Ayushi great support walks you through the steps needed to help you solve any problem you may come across

She's Glam Hair Collection
United States
6 months using the app