Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They value its customizable email templates, detailed reporting, and personalized campaigns based on customer behavior. The app is praised for its potential to boost engagement, drive sales, and recover abandoned orders. Merchants commend the excellent customer service, quick support, and useful integrations. It's seen as a game-changer for businesses, especially beginners, due to its intuitive design. The app is recognized for its ability to grow email lists and convert sales, making it a valuable tool for automated marketing projects and email marketing campaigns.

January 23, 2020

Very easy to use especially if you are just starting! It's been hard to find an app that is free for email marketing. This is pretty great!

Hajinèt Beauty
United States
4 days using the app
November 9, 2020

I like all the features of this app, especially the mobile shopping app and the varieties of the abandon cart emails. I wish I was able to optimize marketing emails better as this app does not verify gmail emails and many of my emails will potentially go to my customers' spam folders.

Night and Day Shopping Network
United States
About 21 hours using the app
AfterShip & Automizely replied November 9, 2020

Hello,

We understand your concern and accept your feedback.
However, a free domain cannot be verified for sending the marketing emails.
Continue using free domains will be marked as spam by Gmail and other providers.

Please do let us know if you need any further help.

Regards,
Mukul Saxena

May 17, 2020

I used this app for more functions and add ons to my boutique. Works to perfection. It has not had any glitches thus far and its free.

BAD JUJU
United States
3 days using the app
February 16, 2021

going pretty good so far just switched over as of today. I ran into an issue and customer service was helpful. Thanks! would give five stars but technical issue will be resolved in about 3-4 hours.

Sista Girl Hair Products
United States
About 2 hours using the app
AfterShip & Automizely replied February 16, 2021

Hello,

The issue has been resolved.
Please try to create the CNAME entries again and you can verify the sender email.

In case if you face any issue or have any queries for us, feel free to use the chat option which is available 24*7.

Regards,
Mukul Saxena

February 20, 2021

Added email pop ups to my online store and it works a treat!
Yet to test out the rest of the functionalities..

Paige Renee
Australia
38 minutes using the app
AfterShip & Automizely replied February 20, 2021

Hello,

Thank you for sharing the feedback.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Brishketu Pal

February 21, 2021

just started using the app. so far it seems pretty easy to navigate and the customer support is fast and efficient.

Le Beau Monde Boutique
Canada
14 minutes using the app
September 17, 2020

Pretty great app, easy to use, love how customisable everything is. Makes my site look so much more attractive

Welcome Home Furniture Collections
Australia
About 24 hours using the app
AfterShip & Automizely replied September 17, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any assistance to make your experience 5-star with our app.

I have also dropped you a personal email. Feel free to take a look and reply back.

Best,
Shahbaz

January 26, 2021

Just started using this app. It's an all-in-one app with a majority of the features I need. A+ so far

Flavours Of The Past
Jamaica
26 minutes using the app
August 26, 2020

Love it, but would give it a perfect score if we were able to translate content for multilingual sites! :)

BBsouk
Canada
About 20 hours using the app
November 23, 2020

I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.

foxey silks
Canada
About 1 hour using the app
AfterShip & Automizely replied November 23, 2020

Hello,

Thank you for your feedback.
We are open to accepts all your suggestion and eager to implement.
We always want to make the user experience better.

Please feel free to reach our support team if you need any further help.

Regards,
Mukul Saxena