Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They value its customizable email templates, detailed reporting, and personalized campaigns based on customer behavior. The app is praised for its potential to boost engagement, drive sales, and recover abandoned orders. Merchants commend the excellent customer service, quick support, and useful integrations. It's seen as a game-changer for businesses, especially beginners, due to its intuitive design. The app is recognized for its ability to grow email lists and convert sales, making it a valuable tool for automated marketing projects and email marketing campaigns.

November 23, 2020

SO FAR SO GOOD. I HAVEN'T USED THE FEATURES YET, BUT LOOKS PRETTY SOLID. WILL UPDATE A MORE DETAILED ONE SOON.

FYNE ESSENTIALS LLC
United States
About 1 hour using the app
AfterShip & Automizely replied November 23, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

November 22, 2020

I like the app so far. It would be helpful if you allow users to change the size of the pop-ups text to make it fit the frame so a scroll doesn't have to be used. I find the scroll doesn't look professional on the site.

Trendy McKenzie Boutique
United States
About 1 hour using the app
AfterShip & Automizely replied November 22, 2020

Hello,

We accept your feedback and committed to resolving your issue.
One of the members will reach so that we can implement your suggestions quickly.

Regards,
Mukul Saxena

November 17, 2020

The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.

Wanderite
United States
About 1 hour using the app
AfterShip & Automizely replied November 17, 2020

Hello,

We acknowledge your feedback and value your suggestion too.

Our support team is available 24X7. Please feel free to reach if you need any help further.

Regards,
Mukul Saxena

October 31, 2020

I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.

Graceful Rose Stones
United States
About 2 hours using the app
November 11, 2020

Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!

The Little Apple
United States
25 minutes using the app
AfterShip & Automizely replied November 12, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Riyaz

October 13, 2020

Customer service was great - but deleting b/c I do not want a pop up for people to enter emails - wanted to just use the one on my page

bareandnotafraid
United States
About 4 hours using the app
AfterShip & Automizely replied October 13, 2020

Thank you for sharing your valuable feedback. There are a couple of options available to customize the popup. You can also add or remove the fields that collect customer's data.

We are really eager to discuss this further so that we can optimize our solution according to your need. In order to discuss it further please reach out to us at support@aftership.com or use the chat option on your Automizely account.
We are available 24X7.

Kind regards,
Mudit

September 2, 2020

l'ho appena scaricata, mi è piaciuto che fosse gratis, spero che mi possa essere utile. l'ho scelta perchè ho visto che in molti la usano, quindi funzionerà bene.

KreareChic
Italy
About 3 hours using the app
AfterShip & Automizely replied September 3, 2020

Ciao,

Grazie per le gentili parole. Mi chiedevo se posso essere di qualche aiuto per rendere la tua esperienza a 5 stelle con la nostra app. Ti ho anche inviato una mail personale, dai un'occhiata e sentiti libero di condividere con me il tuo feedback.

Saluti,
Shahbaz

March 18, 2020

I've just installed the free app on my Shopify store.. it seems straight forward and easy to use. I will test it out.

Tile Power Penrith
Australia
About 24 hours using the app
AfterShip & Automizely replied March 27, 2020

Hello,
Thank you for the feedback. Please take a minute to revisit the rating if you are satisfied with the app. We are continuously striving to make the app better for you.
Thanks
Team AfterShip

Edited February 19, 2020

I just downloaded it and Im surpized with all of the features. It seems like it is going to be great. My experience is going great so far. Can wait to see how it pans out

jessica soltis
United States
1 day using the app
AfterShip & Automizely replied February 26, 2020

Hi Jessica,
Thank you for your feedback. We see that you had a good experience with our app. Please take a minute to revisit the review and provide us with a 5-star review if you are satisfied with the app now. Looking forward to your response.
Thanks
Team AfterShip

Edited February 16, 2020

So far so good, only have had it running for a day. It would be great to match the fonts we use on our site. Seems very functional, with lots of options and it is free!

YEAH NEON
Australia
About 24 hours using the app