Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

June 7, 2021

Wish there were a few more customizations available, but the app works well for my shop's needs. Customer service was very helpful.

Knots of Art
United States
About 11 hours using the app
AfterShip replied June 8, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team Automizely

April 13, 2020

Its is a must have app!.This app is incredible! I love it so much because it is so easy to use and looks so good on my website! I can't thank the creators enough.

CTRx Pharmacy
United States
About 10 hours using the app
May 10, 2021

I only signed up today and that is why I’ve rated it a four so far. Totally impressed with how quick the response to my questions were. Just brilliant. My newsletter pop up looks great and I liked the flexibility of when and how it looks. It’s a little awkward to figure somethings out but I’ll give it time.

The Story of Love
Canada
About 6 hours using the app
AfterShip replied May 10, 2021

Thanks for sharing your valuable experience. We are glad to know that you are enjoying our app.

We will surely take your feedback into consideration as the user delight is our utmost priority. In case you face any experience while using our app in the future, please contact us back. We are happy to serve you 24/7 with our live chat support option.

Regards,
Rupam
Team Automizely

Edited November 13, 2019

Presque parfait ! simple d'utilisation, les champs pour écrire ne permettent pas d'écrire des phrases un peu plus longues ! Sinon pour un nouveau magasin c'est bien assez et en plus gratuit. Thank you

B-ÔHM
Belgium
About 6 hours using the app
Edited January 11, 2020

I just started using this app. It looks to require some work on my part, like setting up the messages and all that. More review to come...

Things & Hobbies
Canada
About 5 hours using the app
April 23, 2024

Shaim was amazing and very thorough with a positive attiutude!

SouthsideHoops
United States
19 minutes using the app
AfterShip replied April 24, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Shaim provided an amazing and thorough experience with a positive attitude.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 23, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Tropiqa
Croatia
About 4 hours using the app
October 13, 2020

Customer service was great - but deleting b/c I do not want a pop up for people to enter emails - wanted to just use the one on my page

bareandnotafraid
United States
About 4 hours using the app
AfterShip replied October 13, 2020

Thank you for sharing your valuable feedback. There are a couple of options available to customize the popup. You can also add or remove the fields that collect customer's data.

We are really eager to discuss this further so that we can optimize our solution according to your need. In order to discuss it further please reach out to us at support@aftership.com or use the chat option on your Automizely account.
We are available 24X7.

Kind regards,
Mudit

February 25, 2022

I just downloaded the app and needed some technical help which they provided immediately. Has been a great experience so far.

Restore Health Plus
United States
About 3 hours using the app
AfterShip replied February 25, 2022

Thanks for your valuable feedback.

We are pleased to know that you are exploring our app and found it user friendly.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Shahvaz
Team Automizely

September 2, 2020

l'ho appena scaricata, mi è piaciuto che fosse gratis, spero che mi possa essere utile. l'ho scelta perchè ho visto che in molti la usano, quindi funzionerà bene.

KreareChic
Italy
About 3 hours using the app
AfterShip replied September 3, 2020

Ciao,

Grazie per le gentili parole. Mi chiedevo se posso essere di qualche aiuto per rendere la tua esperienza a 5 stelle con la nostra app. Ti ho anche inviato una mail personale, dai un'occhiata e sentiti libero di condividere con me il tuo feedback.

Saluti,
Shahbaz