Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 31, 2021

Great support. I recommend this app, very easy to use. All this app for free it's unbelievable. Thanks

Mylis ProHair
United States
About 3 hours using the app
AfterShip replied March 31, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely ...

May 9, 2022

I really like how the email editing is layed out the same way as Shopify. However I wish I could add custom google fonts and change the size and format of the text

JASPER OXLI
Australia
About 3 hours using the app
AfterShip replied May 9, 2022

We are pleased to know that you are happy with the email editing layout.

Thanks for your valuable feedback about adding custom Google fonts and changing the size and format ...

March 20, 2021

I just started using the app. So far so good it was quite easy to set up. Customer service was very helpful!

Simply E
United States
About 3 hours using the app
AfterShip replied March 23, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at ...

October 31, 2020

I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.

Graceful Rose Stones
United States
About 2 hours using the app
September 11, 2021

Great app, easy to work with. Great customer service, quick response…..
I would recommend this app.

Earth Mother Shoppe
United Kingdom
About 2 hours using the app
AfterShip replied September 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely ...

Edited April 28, 2020

Good app. There are some limitations in a certain configuration and the email automation is not working properly, but at the end of the day it's free.

eikado
Italy
About 2 hours using the app
AfterShip replied April 28, 2020

Hello,
Please share the issue related to configuration and we will be more than happy to fix them for you. Also, we could not find your Account, let us know if you are still ...

August 20, 2021

Very prompt support! now i expect more customer. .....................................................

coscora
South Korea
About 2 hours using the app
AfterShip replied August 20, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you ...

July 3, 2020

It has a lot of what you need. I hope they release some tutorials to walk through how to use the app

Vision Wear
Canada
About 2 hours using the app
AfterShip replied July 13, 2020

Hello,
You can go to our blogs or help center to have a better understanding of the offerings:
https://help.automizely.com/hc/en-us/categories/360001975513
https://blog. ...

October 29, 2021

Easy to use. Good experience so far. Tech support quickly accommodated my requests. I like that you can remove their branding for free!

Fix Snacks
Canada
About 1 hour using the app
AfterShip replied October 29, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice ...

April 25, 2020

Its pretty dope so far, still working my way through it but will def be using in my store............

The I.K.N.W. Collection
United States
About 1 hour using the app
AfterShip replied April 28, 2020

Hello,
Thank you for the feedback. Please help us receive the 5-star rating if you are completely satisfied with the features and the process.
Thanks
Team AfterShip