Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

March 31, 2021

Great support. I recommend this app, very easy to use. All this app for free it's unbelievable. Thanks

Mylis ProHair
United States
About 3 hours using the app
AfterShip replied March 31, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

May 9, 2022

I really like how the email editing is layed out the same way as Shopify. However I wish I could add custom google fonts and change the size and format of the text

JASPER OXLI
Australia
About 3 hours using the app
AfterShip replied May 9, 2022

We are pleased to know that you are happy with the email editing layout.

Thanks for your valuable feedback about adding custom Google fonts and changing the size and format of the text. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Rupam
Team Automizely

March 20, 2021

I just started using the app. So far so good it was quite easy to set up. Customer service was very helpful!

Simply E
United States
About 3 hours using the app
AfterShip replied March 23, 2021

Hi,

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Automizely Support

October 31, 2020

I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.

Graceful Rose Stones
United States
About 2 hours using the app
September 11, 2021

Great app, easy to work with. Great customer service, quick response…..
I would recommend this app.

Earth Mother Shoppe
United Kingdom
About 2 hours using the app
AfterShip replied September 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

Edited April 28, 2020

Good app. There are some limitations in a certain configuration and the email automation is not working properly, but at the end of the day it's free.

eikado
Italy
About 2 hours using the app
AfterShip replied April 28, 2020

Hello,
Please share the issue related to configuration and we will be more than happy to fix them for you. Also, we could not find your Account, let us know if you are still using it and we will check the settings.
Thanks
Team AfterShip

August 20, 2021

Very prompt support! now i expect more customer. .....................................................

coscora
South Korea
About 2 hours using the app
AfterShip replied August 20, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

July 3, 2020

It has a lot of what you need. I hope they release some tutorials to walk through how to use the app

Vision Wear
Canada
About 2 hours using the app
AfterShip replied July 13, 2020

Hello,
You can go to our blogs or help center to have a better understanding of the offerings:
https://help.automizely.com/hc/en-us/categories/360001975513
https://blog.automizely.com/
Thanks

October 29, 2021

Easy to use. Good experience so far. Tech support quickly accommodated my requests. I like that you can remove their branding for free!

Fix Snacks
Canada
About 1 hour using the app
AfterShip replied October 29, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

September 10, 2023

quick response

PearlAndile
United Kingdom
About 1 hour using the app
AfterShip replied September 11, 2023

Thanks for your valuable feedback. We are glad you liked customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip