Reviews (2,448)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

May 6, 2022

Love the app it's user friendly and great for ecommerce business of ours. We're happy to be moving to automizely for our email marketing

Nurture India
India
3 months using the app
AfterShip replied May 8, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Rupam
Team Automizely

March 2, 2021

Easy to use, and the customer service is very helpfull and fast. Good for simply pop ups and newsletters. Nice app.

PetitGerbeaud
Hungary
3 months using the app
AfterShip replied March 2, 2021

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Mudit

March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

October 13, 2021

Automizely is straightforward, reliable and easy to use! Great for newsletters, welcome emails, product emails and marketing analytics as well.

Art2go.com.au
Australia
2 months using the app
AfterShip replied October 13, 2021

Thank you for your valuable feedback.

We are pleased to know that you are exploring our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

January 7, 2022

It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.

27th & Rose
United States
2 months using the app
AfterShip replied January 9, 2022

I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.

Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

September 12, 2023

So far I'm no sure, since I haven't sent an email yet. The chat help has been useful but wish they provided a "self-help" option.

RiverCraft Woodworking
United States
2 months using the app
AfterShip replied September 13, 2023

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

June 28, 2021

It has been great and the staff is helpful. Only wish there was a way to resend a subscribe request if a customer did not do so. other than that, it is great

P and C Nursery
United States
About 2 months using the app
AfterShip replied June 28, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

Edited August 5, 2021

Great App! Conversion Tools are wonderful and email templates are user friendly! Very easy to customize to your liking and to represent your brand!

Chic Me Casually
United States
About 2 months using the app
AfterShip replied August 5, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

December 16, 2021

Customer support is quick to respond and very helpful. The newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Other than that, a pretty good app.

Manga Bound
United Arab Emirates
About 2 months using the app
AfterShip replied December 16, 2021

I am glad to know that you are happy with the customer service support. Thanks for your suggestion about the newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

October 24, 2023

Easy to use and customer service got back to me right away, took care of my request with no issues. Thanks so much!

Matthias Media - resources for disciple making
United States
About 2 months using the app
AfterShip replied October 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip