Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

December 18, 2023

Karan helped me out

JoJos Imagination Station
United States
2 months using the app
AfterShip replied December 19, 2023

Dear Customer,

We understand your experience was not at par and would like to know more about it and make sure we improve our support & services.

We understand the issue was ...

May 31, 2020

Mobile app- can you add all collection on the mobile app customize
it only shows 7 collections...can you add all of them thanks

RENESSUPERDEALS
United States
2 months using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We have the option to add "All Collections" and you may add that using the URL: https://conversions.automizely.com/shopping/edit/ ...

May 17, 2020

very good app .i looooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooove

mac-and-nailzonlinedautruche-marie-anise
United States
About 2 months using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We are glad that you liked the app. Could you please help us get a 5-star rating if you are happy with the app.
Thanks
Team AfterShip

February 20, 2024

I find it somewhat confusing to use and integrate into Shopify and CRM.

Sugar Bush Store
United States
About 2 months using the app
AfterShip replied February 21, 2024

Thanks for your valuable feedback.

Please accept my apology for the experience of difficulties in using and integrating into Shopify and CRM.

We are eager to know how we can ...

Edited November 23, 2020

So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was ...

Kui Kollections
United States
About 2 months using the app
AfterShip replied November 23, 2020

Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The ...

October 27, 2022

Instalei o app, porém ele fecha inesperadamente... Desinstalei e reinstalei e continua igual. Não posso fazer uma analise , não tem como, pois não consegui usa-lo.

Beleza Solar
Brazil
About 1 month using the app
AfterShip replied October 27, 2022

I am sorry to know that you were unable to use the application perfectly.

We are open to suggestions. It is always nice to understand the requirements of our users so that we ...

May 1, 2020

I can't find the abandoned cart emails that were sent by your app. I would like to see which email addresses your app has sent to and tally them with my customers' email addresses captured in my Shopify store.

Argos Doggo
United States
About 1 month using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. We have checked your account and found that the Abandoned Cart emails are all disabled. You need to enable them to be able to send them to ...

October 29, 2020

It’s okay. I wish the pop ups didn’t have your brand in the bottom. Wish this could be something you guys update.

URBAN DESIGNZ & CLOTHING BOUTIQUE
United States
About 1 month using the app
AfterShip replied October 29, 2020

Thank you for your review. The option to remove our branding "Powered by Automizely" is already available on your account. We have updated the settings on your account and ...

July 16, 2021

I set up this app yesterday. I will review after I use it for a while so that I can provide an accurate review. Meanwhile, the support has been great.

Veronicare
United States
About 1 month using the app
AfterShip replied July 18, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star ...

December 25, 2019

I got informed and updated with many helpful information. I will keep and continue using for my store.

artnhome
Germany
30 days using the app