Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

September 16, 2021

I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,

Kreative Designz By April
United States
Over 2 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

June 27, 2021

The support team is very helpful and available immediately. It would be great if the popups were more customizable.

Olive Thomas
Israel
Over 2 years using the app
AfterShip replied June 27, 2021

Thank you for your valuable feedback.

Thank you for your kind words. We will surely check Popup for more customization options. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

Edited December 2, 2019

Seems really simplistic and solid interface. The app get the job done for our needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Holistic Blends
United States
Over 2 years using the app
July 19, 2021

I use this app to do a promotion. It helps a lot. The customer service responded quickly. Helped me solve many problems.

EASEHOLD
United States
Over 2 years using the app
AfterShip replied July 19, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Neelima Aggarwal
Team Automizely

March 26, 2020

I first downloaded this app to help with email marketing. To my surprise I noticed that it provides you with a FREE app! I really enjoy the app and being able to give my customers a better and easier shopping experience. I do, however, witch that you could change the name of the app or even just be able to change the logo of the app. When customers download the app it shows as "Shopping" on their mobile devices. When I first tried it out I didn't even know where the app had downloaded because of the name. Overall i have only have the app about an hour and so far it's great. I will update if anything changes.

I Chews U
United States
Over 2 years using the app
AfterShip replied March 27, 2020

Hello,
Thank you for your suggestion. Please understand that this app is under the umbrella Automizely whose name cannot be altered. Please let us know if there are any other requirements from your end.
Thanks
Team AfterShip

Edited May 19, 2021

When I encountered a problem,they responded promptly and helped me deal with the problem.Their products and services are great!

SexDollsFun
China
Over 2 years using the app
AfterShip replied May 20, 2021

Thank you for your valuable feedback. We are pleased to know that your issue has been addressed promptly.

Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com

Regards,

Rupam

Automizely Team

February 24, 2021

Just added this app to my store and so far very organised and provides more than I thought I even needed. Response time from reps are super quick, all questions answered and requested done promptly. Happy user!

Sylkest The Label
Australia
Over 2 years using the app
AfterShip replied February 24, 2021

Hello,

Thank you for sharing the feedback.

You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.

Kind regards,
Sumit

July 30, 2021

I like the app. We get a lot of sign ups with it. The customer service is what is the best about this app.

The A Boutique
United States
About 2 years using the app
August 28, 2021

Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.

biita
United States
About 2 years using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

April 15, 2021

The things I like most is how easy it is to use and the fact that support is there if I have a question.

Uplyft Style
United States
About 2 years using the app
AfterShip replied April 15, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely Team