Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

February 9, 2020

This apps really helped me out and saved me a lot of time. it has many great features with pupups and marketing. The only thing its missing is more fonts

Scented Bundles
United States
Almost 3 years using the app
Edited September 29, 2021

Aditi was very helpful. Answered my question very quickly ... thank you
One thing that I dont like about the app is that when first installed, it automatically set certain apps up and made them active without my knowledge. No parts of the app should be active UNTIL approved by the business owner. I had no idea this was happening.

BuddhistDude Vapes
Australia
Almost 3 years using the app
July 9, 2021

SO FAR SO GOOD. EASY TO USE. HAVENT BEEN USING IT THAT LONG SO. ILL COME BACK AND RE REVIEW AFTER I SPEND SOME MORE TIME ON THE APP

Karmatic Los Angeles
United States
Over 2 years using the app
AfterShip replied July 10, 2021

Thanks for sharing your valuable feedback.

Glad to know that this app is serving you well. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Automizely

May 3, 2021

easy to use thus far. hoping to capture more sales with this platform and grow my small business. thank you

The Baker's Wick Candle Co.
United States
Over 2 years using the app
AfterShip replied May 3, 2021

Thanks for sharing your valuable experience. I am glad to know that you are enjoying our app.

We are open for any suggestions. Please let us know if you have any suggestion that makes your experience 5-star with us.

Regards,
Automizely Team

January 2, 2024

Assistance via chat was easy and straight forward and very helpful!

Jmara’s Closet
Australia
Over 2 years using the app
AfterShip replied January 3, 2024

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited March 28, 2020

Great App, allows me to edit emails and popups but customers that subscribed to my site before I added this app aren't on the contact list

The Crochet Mane
United States
Over 2 years using the app
September 16, 2021

I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,

Kreative Designz By April
United States
Over 2 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

June 27, 2021

The support team is very helpful and available immediately. It would be great if the popups were more customizable.

Olive Thomas
Israel
Over 2 years using the app
AfterShip replied June 27, 2021

Thank you for your valuable feedback.

Thank you for your kind words. We will surely check Popup for more customization options. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

Edited December 2, 2019

Seems really simplistic and solid interface. The app get the job done for our needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Holistic Blends
United States
Over 2 years using the app
July 19, 2021

I use this app to do a promotion. It helps a lot. The customer service responded quickly. Helped me solve many problems.

EASEHOLD
United States
Over 2 years using the app
AfterShip replied July 19, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Neelima Aggarwal
Team Automizely