Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

April 17, 2024

excellent customer support over and above. Always ready to help even with google meets to help with walking me throught the process. The product is more than was expected and the support is friendly and accessible.

MAISHA
United States
8 months using the app
March 17, 2024

I received prompt response time and service. Ayushi was easy to communicate with and resolved my issue!

Lauraly Limited
United States
Over 2 years using the app
Edited July 6, 2024

Ayushi great support walks you through the steps needed to help you solve any problem you may come across

She's Glam Hair Collection
United States
6 months using the app
April 11, 2024

Very good service, fast communication. Thank you for the help Shaim from Aftership. Your service is the best. Thank you!

Hello Seoul
United Kingdom
Over 3 years using the app
July 24, 2024

Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.

Naturally Organic You Shop
United States
21 days using the app
May 14, 2024

The agent was really helpful in explaining the features to me. I am happy I get to keep using the app without extra charges

box26label
Canada
9 months using the app
March 14, 2024

Karan was very helpful and resolved my issue within minutes. He also was very nice

Exotic Kustomz
United States
Over 1 year using the app
October 15, 2024

Super handig!

Soof Amsterdam
Netherlands
8 days using the app
March 7, 2024

Customer service was excellent. I still have not made my decision as to purchase

Majestic Hudson Lifestyle
United States
9 months using the app
March 11, 2024

Very good chat, Jai is so kind. Thank you for your help. all the time!!!!

Vepens
United States
Almost 2 years using the app