Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited March 27, 2024

I just added the app and have not had a chance to actually use it. But once I get it all set up I will update my review

Stacey Allens
United States
About 1 year using the app
AfterShip replied March 20, 2024

Thank you for taking the time to provide us with your feedback regarding your experience with our app.

We appreciate your honesty and look forward to hearing more about your experience once you’ve had the chance to fully explore it.

We understand that your review may change as you become more familiar with the app’s features and functionalities. We’re here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.

If you encounter any difficulties during the setup process or have any questions as you begin using the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 25, 2024

best app used

Swift Hockey
Canada
Over 2 years using the app
October 15, 2024

Super handig!

Soof Amsterdam
Netherlands
8 days using the app
August 8, 2024

Great service for TIK tok stock feed but pricing is too high, We have moved from Aftership which was $1299 to CED commerce which is $249 they do exactly the same $1000 a month is a very big saving i would suggest to contact CED commerce

H&L
United Kingdom
11 months using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you are not happy with the pricing of the app. As a good will gesture our experts have offered you the best discount offers already.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

March 26, 2024

One of the best app. Thanks for making my work easily with emails and pop-ups <3

xndrops
Romania
Over 2 years using the app
Edited July 14, 2024

Im still getting to used to how this app works but the help are very good.
I was given some positive help from Jai today. He quickly and professionally led me to the answer I need to fix a sales boost. Thanks Jai. Rob

Absolutely..pets
United Kingdom
5 months using the app
AfterShip replied July 9, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

July 24, 2024

Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.

Naturally Organic You Shop
United States
21 days using the app
Edited July 6, 2024

Ayushi great support walks you through the steps needed to help you solve any problem you may come across

She's Glam Hair Collection
United States
6 months using the app
May 17, 2024

Hi! Karan was very helpful helped me with upload payment method. Thank s again!

La Terrán
United States
Over 2 years using the app
April 17, 2024

excellent customer support over and above. Always ready to help even with google meets to help with walking me throught the process. The product is more than was expected and the support is friendly and accessible.

MAISHA
United States
8 months using the app