Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 26, 2020

I first downloaded this app to help with email marketing. To my surprise I noticed that it provides you with a FREE app! I really enjoy the app and being able to give my customers a better and easier shopping experience. I do, however, witch that you could change the name of the app or even just be able to change the logo of the app. When customers download the app it shows as "Shopping" on their ...

I Chews U
United States
Over 2 years using the app
AfterShip replied March 27, 2020

Hello,
Thank you for your suggestion. Please understand that this app is under the umbrella Automizely whose name cannot be altered. Please let us know if there are any other ...

Edited May 19, 2021

When I encountered a problem,they responded promptly and helped me deal with the problem.Their products and services are great!

SexDollsFun
China
Over 2 years using the app
AfterShip replied May 20, 2021

Thank you for your valuable feedback. We are pleased to know that your issue has been addressed promptly.

Your feedback has been noted. We will try our best to ensure that ...

February 24, 2021

Just added this app to my store and so far very organised and provides more than I thought I even needed. Response time from reps are super quick, all questions answered and requested done promptly. Happy user!

Sylkest The Label
Australia
Over 2 years using the app
AfterShip replied February 24, 2021

Hello,

Thank you for sharing the feedback.

You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are ...

July 30, 2021

I like the app. We get a lot of sign ups with it. The customer service is what is the best about this app.

The A Boutique
United States
About 2 years using the app
August 28, 2021

Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.

biita
United States
About 2 years using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance ...

April 15, 2021

The things I like most is how easy it is to use and the fact that support is there if I have a question.

Uplyft Style
United States
About 2 years using the app
AfterShip replied April 15, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely ...

Edited March 20, 2020

Decent app! recommend for sure. Only flaw is their brand tag is everywhere but there's probably a way to remove that. oh well

SHMRHSTOCK
United States
About 2 years using the app
Edited December 5, 2021

Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the ...

The Ayurveda Shop
Canada
About 2 years using the app
AfterShip replied December 6, 2021

I am glad to know that you are happy with the customer service support and the app.

Thanks for your valuable feedback about the app not integrating with Mailchimp, also does ...

September 4, 2021

An all-in-one app that does everything! Very pleased with the customer service too, they reply almost instantly to our questions/requests. Only con I would add is that for the Popup Campaigns, I wish they would add more customisation settings (fonts / sizing etc) so that it matches my website more.

WhatToWear Studio
Singapore
About 2 years using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users.

Your feedback has been registered. In case ...

January 25, 2022

I am new to the app so in no ways a pro. It is fairly easy to use though and I hope it will help create a few more conversions.

Unbound Zen
United States
About 2 years using the app
AfterShip replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know that you are exploring our app and found it user friendly.

We are open to suggestions if you have any. It is always ...