Reviews (6,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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I first downloaded this app to help with email marketing. To my surprise I noticed that it provides you with a FREE app! I really enjoy the app and being able to give my customers a better and easier shopping experience. I do, however, witch that you could change the name of the app or even just be able to change the logo of the app. When customers download the app it shows as "Shopping" on their mobile devices. When I first tried it out I didn't even know where the app had downloaded because of the name. Overall i have only have the app about an hour and so far it's great. I will update if anything changes.
Hello,
Thank you for your suggestion. Please understand that this app is under the umbrella Automizely whose name cannot be altered. Please let us know if there are any other requirements from your end.
Thanks
Team AfterShip
When I encountered a problem,they responded promptly and helped me deal with the problem.Their products and services are great!
Thank you for your valuable feedback. We are pleased to know that your issue has been addressed promptly.
Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Automizely Team
Just added this app to my store and so far very organised and provides more than I thought I even needed. Response time from reps are super quick, all questions answered and requested done promptly. Happy user!
Hello,
Thank you for sharing the feedback.
You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.
Kind regards,
Sumit
I like the app. We get a lot of sign ups with it. The customer service is what is the best about this app.
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review.
We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely
The things I like most is how easy it is to use and the fact that support is there if I have a question.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Automizely Team
Decent app! recommend for sure. Only flaw is their brand tag is everywhere but there's probably a way to remove that. oh well
Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.
I am glad to know that you are happy with the customer service support and the app.
Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
An all-in-one app that does everything! Very pleased with the customer service too, they reply almost instantly to our questions/requests. Only con I would add is that for the Popup Campaigns, I wish they would add more customisation settings (fonts / sizing etc) so that it matches my website more.
Thank you for your review.
We are glad to know that you are exploring our app. It is our constant endeavour to delight our users.
Your feedback has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely
I am new to the app so in no ways a pro. It is fairly easy to use though and I hope it will help create a few more conversions.
Thanks for your valuable feedback.
We are pleased to know that you are exploring our app and found it user friendly.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Neelima Aggarwal
Team Automizely