Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

April 23, 2021

I just started using, but overall seem to be a very well designed app, with very responsive support team. It's replacing at least 2 other apps for me so that's great. Can't believe it's free, have yet to find a catch

MUKA
Canada
42 minutes using the app
AfterShip replied April 23, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely Team

December 23, 2019

ik zou het nog niet weten want krijg de kans niet om hem eerst te gebruiken voor ik een recensie moet geven best handig

StikHipp
Netherlands
42 minutes using the app
June 21, 2021

Haven't used any feature of the app yet, but it looks good and support is available. let's see how it does in few weeks time

ShayBun
United Kingdom
41 minutes using the app
AfterShip replied June 21, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Team Automizely Marketing

September 4, 2021

I used this app to help me to do pop up, so far it's easy to use and the installation process is smooth.

Mypartybox.co.nz
New Zealand
41 minutes using the app
AfterShip replied September 15, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

January 23, 2023

Sayden was very helpful. I only gave the app a 2 star since I just downloaded it and have not had any experience. It did come highly recommended and I am anxious to try it.

Two Gems Boutique
United States
About 1 hour using the app
AfterShip replied January 23, 2023

Hello,
Thank you for your feedback. Please let us know if you are through with your testing and are good with the app. Please highlight any issues that we would love to address.

Thanks
Team AfterShip

January 13, 2020

great app great app great app great app great app great app great app great app great app great app great app great app great app great app great app great app great app great app

DESIBLOC
United Kingdom
33 minutes using the app
Edited March 9, 2020

I just installe this app, no idea about how amazing it will be but I will discover it. I'm so glad this is a free app and it has a lot of great options I'm excited to try

Verdeazule
Spain
32 minutes using the app
November 26, 2019

I really like this app, can wait to try all the features. It will be better if it have more designs of pop ups.

Hugga Store
Colombia
31 minutes using the app
May 9, 2020

in sales boost
i want to select "Based on product collections"
but i dont find any collection in my store.
may be un error.
please check it

ACEOPERA Paris
France
29 minutes using the app
December 10, 2021

1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.

Rich Gone Broke
South Korea
37 minutes using the app
AfterShip replied December 10, 2021

Thanks for sharing your valuable feedback. 

We are disappointed to know that you did not have the best experience using our app.

The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion.

As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.

I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter.

Regards,
Neelima Aggarwal
Team Automizely