Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited November 9, 2019

I use this app to help me gain more subs to my store. This helps me get more sales on my products. Its a good app to be free. However I dont like the fact that i have to leave a review to unlock some of the features that i need. You dont really get to use the app fully until you have left a review. However, the other features are great. And i keep trying to post this review but it wont allow me

Sweet Insula
United States
26 minutes using the app
September 14, 2020

In it’s description, this app completely left out important details regarding advertised functions (i.e. The mass e-mail option isn’t currently available for any mainstream/free e-mail domains like gmail, yahoo, etc). It requires you to create an entirely new e-mail from a different domain, which means that it will not link to the e-mail created for your site if it falls in the category of any of the above. I found this out only after having failed attempts to link the sender e-mail, and speaking with customer service.

The Alluring Gems Collection
United States
35 minutes using the app
AfterShip replied September 15, 2020

Hi there,

The idea behind not letting free email domains to be used is to improve deliverability and reduce spam rates of your marketing emails.

However, I understand how important it is for a business to try emails first with a free domain before investing in buying a paid domain. I had a discussion with the product team internally and we are planning to launch support for free domains within 2 weeks.

I hope this can help improve your experience with our app. I am also dropping you a personal note via email. Stay tuned!

Best,
Shahbaz

November 11, 2020

Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!

The Little Apple
United States
25 minutes using the app
AfterShip replied November 12, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Riyaz

September 4, 2019

Very easy and useful apps! Easy to instal and manage. Would recommend to my partners and customers.

BWET Swimwear
Hong Kong SAR
23 minutes using the app
Edited November 23, 2019

Good to Use for your shop. its easy to use and work on it. good plan and cheap rate with Automizely Sales Pop + Webpush

Everyday Sandals
Canada
23 minutes using the app
August 22, 2023

I uninstalled the app within the USAGE trial period.

I was still billed regardless

Wouldnt recommend at all

MASTER SUPPLIES
Kenya
28 minutes using the app
AfterShip replied August 23, 2023

We apologize for the inconvenience caused regarding the billing charges.

We received your query on 22-Aug-23 and initiated the refund along with a confirmation email for the refund on the same day.

We would love to set up a call to understand any feedback or challenges you faced while using the app and hopefully clear any doubts you may have.

Looking forward to hearing from you!

Regards,
Team Automizely

Edited October 8, 2019

Très bonne application je l'utilise sur tous mes shop ! je recommande à 100% !
Très bien ! très bien !

Wieco
Belgium
18 minutes using the app
AfterShip replied October 11, 2019

Thank you for the review. Please do recommend any improvement that you would want to see within the app.

June 20, 2020

Does a lot but not enough control - for example I'd like to add a disclaimer line about the offer code in the pop-up saying it's only valid on certain things, but there's not option to add extra text. But most annoyingly of all it's started popping up the browser permission ask for all customers saying 'this site would like to send you notifications' and there's doesn't seem to be any way to stop it doing this!!

Nice Things by Helena
United Kingdom
25 minutes using the app
AfterShip replied July 1, 2020

Thank you for your suggestion. We have conveyed the same to the implementation team and we will share an update soon.

June 28, 2023

THE WORST NIGHTMARE EVER!!! I THOUGH THERE IS A WORSE APP MORE THAN SMSPUMB UNTIL I USED THIS APP, ALL THESE GUYS ARE SCAMMERS

Natura Siberica Jordan
Jordan
23 minutes using the app
AfterShip replied June 28, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

We regret the inconvenience caused to you.

Regards,
Team AfterShip

Edited October 9, 2019

great app fantastic, gets the job done. we need to unlock more features though so that it can compete with the rest

Eureka Drone
Canada
15 minutes using the app
AfterShip replied October 11, 2019

Thank you for the review. Please do recommend any feature that you would want to see unlocked.