Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

September 19, 2019

I dont understand the URL part with youstore.com when i try to enter the url. It is quite confusing at first

Vision 红糖
Singapore
13 minutes using the app
April 8, 2023

Absolutely Horrible App I signed on for $11 monthly but it is so hard to set it up kept asking me to subscribe to $179 a month package. Keep your money don't sign on

Replacement Water Filters
Canada
17 minutes using the app
AfterShip replied April 11, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that it is keep asking you to subscribe to $179 plan.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Team Automizely

August 10, 2020

dont work very bad............................................................................................................................................................................................................................................................................................

COCONUT BABY ACCESSORIES
Ecuador
14 minutes using the app
AfterShip replied August 10, 2020

Hello,
First off, thanks for sharing your feedback. I’m really sorry that Automizely didn’t meet your expectations. Clearly, we fell short, and I apologize.

The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. But, for us to serve you to the best of our capacity, we would like to have a little more insight into what happened or what went wrong on our end that we need to work on to make this experience delightful for you.

We’ll see to it that you get what you need this time.

Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance.

Have a great day!

March 14, 2020

Sorry but I uninstalled you app. Can you please fix your Unsibscribe button in your automated series so I can unsubscribe from your emails. Thank you.

Vegatox
United Kingdom
10 minutes using the app
AfterShip replied March 24, 2020

Hello,
Thank you for your review. we tried contacting you through email. Please let me know if we could hear back from you.
Thanks
Team AfterShip

January 10, 2020

I have to review app so I can use it.....so I don't know how is it so I will put 3 stars...Don't know how can I put a review without using it but ok..

WaistFixer®
Montenegro
9 minutes using the app
December 1, 2019

Tried to trap me into starting something for free I'm not impressed.......... tut tut tut tut tut tut tut....

PUBG CLAW Controllers Triggers 🎮
United Kingdom
8 minutes using the app
November 13, 2019

Even though, my Shopify is connected, it still asking me to install App on my store and will not allow me set it up.

Fozbima Accessories
United Kingdom
6 minutes using the app
February 27, 2020

That seems it doesn't work. At least the blinking favicon feature.
There are some JavaScript errors.

Black Alice Lingerie
United Kingdom
5 minutes using the app
AfterShip replied March 4, 2020

Hello,
Thank you for your feedback. We would love to address the issue highlighted by you, for which if you could please share elaborated details. Please let us know if we need to jump on a call to discuss things further. Awaiting your response.
Thanks
Team AfterShip

February 10, 2024

Did What i needed Done Even with there being things in the way in a very timely manner.

Mother's First
United States
November 5, 2023

Pooja was very helpful and responded quickly to my questions

Imber Vintage
Canada