Reviews (2,234)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

Edited November 23, 2019

So Far So Good! Looks super promising and can't wait to see how it goes...Price point is good. ;)

After some testing...I really like this app. However I'm not thrilled by the game of waiting for new upgrades for reviews. The developer has a good product and great ideas, but let's get this thing rolling!!

1 star removed for games. :(

Stickerheads Stickers
United States
14 days using the app
Edited September 7, 2021

I'm new to the app, but so far I like it. I've been working on putting together a newsletter and it's pretty easy to do. (The one suggestion I do have would be to allow us to add products that are "scheduled" to go live in our store. Right now I have to wait until the go live before I can link them and send the newsletter so I can't schedule it ahead of time). I'm also a little frustrated with the pricing. It wasn't clear that you only get a trial period where it is free and then you have to pay. If I'd known this I'd probably have gone a different route (just because it would have been a cheaper).

Jennifer's Handmade Soap
United States
12 days using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users.

I can see that you are not happy with the pricing of the new plans. Moreover, your feedback regarding newsletters and the option of allowing products that are "scheduled" to go live in your store has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

April 7, 2020

Nice app and easy to use. Completely free and thats what a lot of users like and love. I don't like the adress from Automizely in the footer of emails. I understand that there must be a name or something but adress etc is too much and can confuse costumors.

Dresses Boutique
Netherlands
10 days using the app
Edited August 4, 2021

Great option to send out emails for free, has coupon abilities and basic flows available as well as popups to collect subscribers. The email design feature could be better by being able to remove spacing between images and having saved sections like headers and footers that you use in every email. I also wish there was a welcome email flow in addition to just a welcome email or that I could create my own flows. I do think it slows down your site a tad based on the online store speed that shopify provides. They have a whole group of apps that are also free that are worth exploring. They also have a viewable product roadmap so you can see what features their developers are working on and what you can expect and when which is really awesome. There is also a section to suggest new features. Plus, their customer service is very helpful.

MAUBY
United States
9 days using the app
AfterShip replied August 3, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback about creating your own welcome email flow has been noted and we would ensure that it's incorporated in near future.

We would also like to mention that you always experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com for any feature request.

Regards,
Rupam Sarma Tamuli
Team Automizely Marketing

August 3, 2021

very good in help chat,i am new to this app so let me use all its function
but i hope well using this app

saffronskins.com
United Arab Emirates
9 days using the app
AfterShip replied August 3, 2021

Thank you for your kind words.

We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

May 12, 2020

App intuitiva e di facile utilizzo, con il bonus che è gratis.
Offre molte funzioni per integrare il sito.
Unico problema: sono giorni che la funzionalità newsletter al momento non è attiva, spero si risolva presto.
Una volta risolta questa cosa è da 5 stelle!

Rigodritto
Italy
9 days using the app
October 15, 2020

Still trying it out. But so far it looks good. Just need to be able to do some extra editing on the templates to make it more customized.

Silabela Skincare
United Arab Emirates
8 days using the app
AfterShip replied October 15, 2020

Thank you for your review.
We are always open to your suggestions. Please feel free to reach us, our support team is available 24x7.

July 8, 2024

We SVB Ventures, Thanks a ton to Mr Jai for supporting us on the issue on Automiely email marketing.

Thanks again

SVB Ventures
India
About 3 years using the app
AfterShip replied July 9, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Jai has provided an amazing support.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 2, 2021

Great app :-) Easy to use templates and still customizable. And it's free! Also friendly customer support.

Just Waldo
Belgium
8 days using the app
AfterShip replied September 15, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

Edited June 16, 2020

Must have app very good Very good for capturing emails and sending news letters to your customers and subscribers. Excellent app.

Best Buy Deals Global
United Kingdom
7 days using the app
AfterShip replied June 19, 2020

Hello,
Thank you for the appreciative feedback. Please help us receive a 5-star review if you are completely satisfied with the app. It will help us boost our confidence and would encourage us with the improvisation.
Thanks
Team AfterShip