Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

June 17, 2020

Beaucoup de possibilités sur la même application ce qui est très agréable à utiliser.
Quelques options manquantes, notamment sur la shipping bar

Techno Party OutFit
France
Almost 2 years using the app
AfterShip replied July 1, 2020

Thank you for the suggestion. Please let us know what all options are you looking for in the Shipping bar.

February 24, 2022

I've been using this app for a little while now, and so far everything has been great. I have no complaints. I contacted support for one problem I was having, but they helped me quick and got it all settled for me.

Heart of Texas Boutique
United States
Almost 2 years using the app
April 19, 2020

I have not gone live with the app yet because I have been trying to figure it out. I spent hours yesterday and I think I finally understand how to use triggered messages vs. regular messages. All the other features are fairly simple to set up. and seam to be working fine. Once I go live I will come back here with a follow up review.

Nomad Roasters
United States
Almost 2 years using the app
June 25, 2021

I use the for newsletters, welcome and abandoned carts email.Very easy to use and highly recommended..

Ela
Canada
Almost 2 years using the app
AfterShip replied June 25, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to ...

November 1, 2020

We need more character spaces in the announcement bar ..........................................................................................................................................................................

Shop Imali
United States
Almost 2 years using the app
AfterShip replied November 3, 2020

Thank you for sharing your valuable comments.

You can contact us at support@automizely.com (24X7).

Best Regards,
Sumit

Edited March 24, 2020

Love the app..BUT hate the fact that i can't delete your branding. To me your, branding should be hidden. Not visible by/or on the form.

The branding i'm referring to is your logo at the bottom of the popup forms. I understand the need for your logo but would have loved it to be tucked away/not seen if possible.

Regardless of the branding i like this app. But hoping you could change/delete your ...

WayneAnthony
United States
Over 1 year using the app
AfterShip replied March 24, 2020

Hi Wayne,
We have shared your feedback with our developers for implementation. We will keep you posted on the updates.
Thanks
Team AfterShip

Edited November 18, 2022

Rehan answer quickly and made the change I wanted in 3 seconds ! So fast. Thanks ! Cheers ! oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Oz Importations
Canada
Over 1 year using the app
AfterShip replied March 8, 2021

Thank you for sharing your valuable feedback. We will forward this to the concerned team.

Do let us know if you have any other suggestions for us. You can always contact us ...

Edited December 17, 2019

app is easy to use and does exactly what i need. lots of great features that you would have to pay for elsewhere but here its free

StateOfMind Designz
United States
Over 1 year using the app
June 7, 2022

Simple. Quick. Efficient.
I suggest the app for all the clients who needs an easy and quick marketing support on their website.

BENNU
Italy
Over 1 year using the app
AfterShip replied June 21, 2022

We are pleased to know that you are happy with the app and found it convenient to use.

It is always nice to know the requirements of our users so that we can meet their ...

September 1, 2021

I had initial hiccups on enabling the pop up campaigns and publishing them. The support team was helpful and prompt.

eupyn handmade
Singapore
Over 1 year using the app
AfterShip replied September 16, 2021

Thank you for your review.

I am glad to know that the support team was helpful and prompt. It is our constant endeavour to delight our users. In case you need any assistance ...