Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

January 25, 2022

I am new to the app so in no ways a pro. It is fairly easy to use though and I hope it will help create a few more conversions.

Unbound Zen
United States
About 2 years using the app
AfterShip replied January 26, 2022

Thanks for your valuable feedback.

We are pleased to know that you are exploring our app and found it user friendly.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

September 11, 2022

I have been using this app for my pop-up welcome discount and my signup via Shopify welcome email. I was having difficulty getting the second one to work, but customer service was able to address the issue quickly.

llamas + lullabies
United States
Almost 2 years using the app
AfterShip replied September 12, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our app. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

Edited October 24, 2021

Just started with the app & they are very helpful. I am enjoying things so far hope it stays that way . :)

You Are So Beautiful
United States
Almost 2 years using the app
AfterShip replied October 28, 2021

Thanks for your valuable feedback about the app.

We are also pleased to know that you found the app and its tools helpful.

We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

August 3, 2021

very good in help chat,i am new to this app so let me use all its function
but i hope well using this app

saffronskins.com
United Arab Emirates
Almost 2 years using the app
AfterShip replied August 3, 2021

Thank you for your kind words.

We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

Edited April 3, 2020

j'aime bien cette application elle est parfaite le seul bémol c'est l'explication pour la connexion de code qui n'est pas bien précis et compliqué pour les débutants

JULDSEY
France
Almost 2 years using the app
Edited August 1, 2020

need more help and due to covid it take long to get help but they give alot to help get you rolling but it looks like it might be just not working for me this can be big help to me in growth and sales need to get my app started need help doing that need a call center that helps with set up so i would think about the upgrade

A lil of Errthang
United States
Almost 2 years using the app
AfterShip replied August 7, 2020

Hello,
Thank you for the feedback. Could you please let us know exactly the requirement and we will try our best to help you with that.
Thanks

June 17, 2020

Beaucoup de possibilités sur la même application ce qui est très agréable à utiliser.
Quelques options manquantes, notamment sur la shipping bar

Techno Party OutFit
France
Almost 2 years using the app
AfterShip replied July 1, 2020

Thank you for the suggestion. Please let us know what all options are you looking for in the Shipping bar.

February 24, 2022

I've been using this app for a little while now, and so far everything has been great. I have no complaints. I contacted support for one problem I was having, but they helped me quick and got it all settled for me.

Heart of Texas Boutique
United States
Almost 2 years using the app
April 19, 2020

I have not gone live with the app yet because I have been trying to figure it out. I spent hours yesterday and I think I finally understand how to use triggered messages vs. regular messages. All the other features are fairly simple to set up. and seam to be working fine. Once I go live I will come back here with a follow up review.

Nomad Roasters
United States
Almost 2 years using the app
June 25, 2021

I use the for newsletters, welcome and abandoned carts email.Very easy to use and highly recommended..

Ela
Canada
Almost 2 years using the app
AfterShip replied June 25, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely