Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

July 8, 2024

We SVB Ventures, Thanks a ton to Mr Jai for supporting us on the issue on Automiely email marketing.

Thanks again

SVB Ventures
India
About 3 years using the app
AfterShip replied July 9, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Jai has provided an amazing support.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 21, 2024

They are always ready to help. Thank you!

Just Your Hair
Canada
Almost 2 years using the app
March 11, 2024

Very good chat, Jai is so kind. Thank you for your help. all the time!!!!

Vepens
United States
Almost 2 years using the app
April 2, 2024

excellent, patient, professional support. It was a refreshing experience in a sea of mediocre customer support from other companies, where there is no clear customer appreciation, minimal knowledge and no accountability

Empress Curated Loungewear and Intimates
United States
6 months using the app
April 12, 2024

Great customer service. great product, I've used them for years now!

The Way Of The Modern Beast
United States
Over 2 years using the app
August 14, 2024

amazing support and help throughout the whole process.

AMRHEA
United Arab Emirates
3 months using the app
October 17, 2024

Acabo de empezar con aftership pero me han resuelto una duda muy rapido.

Aloha
Spain
3 months using the app
AfterShip replied October 19, 2024

Thank you so much for sharing your valuable feedback!

We're glad to hear that your question was resolved quickly.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com.

We’ll do our best to ensure your experience with us becomes 5-star worthy!

Best regards,
Team AfterShip

March 15, 2024

Excellent support provided by your customer support (Shaim)

TBM Trading Limited
United Kingdom
Almost 3 years using the app
July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
May 13, 2024

Smooth service and efficient customer support even for free plans!

Sunny Stoic Studio
Philippines
Over 2 years using the app