Reviews (2,236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.
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I'm still new to the app, the chat person was very helpful
Thank you so much for taking the time to share your valuable feedback.
Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Customer service is fairly quick. App works well, however; there are certain areas where it can be improved.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
I used this app to do a simple sign-up campaign and it's pretty easy to use. I really like how it's free but allows the removal of their branding logo on the popup, that other apps would only allow if only you're on a paid plan. The support team is very attentive and easy to communicate. The only thing that I think can be improved is to allow more flexibility on the customisations of the layout - size of the popup, colour and shape of the email box etc. All in all, it works pretty good for being a free plugin. I would definitely recommend!
Thanks for your kind words.
I have taken your suggestion as feedback and forwarded it to the development team. Very soon you will notice enhanced features.
Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I am still trying to get comfortable with the app and making a few errors. There is a lot to get familiar with but think that my ability to work with the functionality of the app will get better. Some of the functionality was not working on my side and support needed to assist. Support is great and helps a lot.
I am glad to know that you are happy with the customer service support.
Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
I just started using this up and tried to make "newsletter" and "follow-up email". It is quite easy to make both emails. However, setting up was a liitle bit tricky since I'm not very knowledgable of technology. I asked the support a couple of times since I couldn't understand "DNS setting" part. The support people were very helpful and showed me step by step. Thank you, Abishek (spell?).
Thank you for the valuable feedback. We will definitely work on the suggestion to include more supportive videos on DNS setup.
The complete help article can be referred to here https://support-marketing.automizely.com/en/article/verify-sending-domain-for-email-notifications-hs9a6g/
Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.
Kind regards
Mudit
Automizely
Esta super bien para ser gratis. Pero estoy buscando otra porque necesito que tenga la casilla de aceptar política de privacidad y condiciones. En España es obligatorio que los clientes marquen la casilla. Si no fuera por esto es perfecta la app
Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.
Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience.
Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app.
Regards,
Nitish Kumar
Team Automizely
Da migliorare o il pannello di analisi dei dati. Customer service eccellente, hanno risposto in breve tempo
Thanks for your review.
Do let us know if you have any suggestions for us which makes your experience a 5-star one.
Kind Regards,
Sumit
As a first time user, I enjoy the ease of using this app and customizing it to meet my preference for my website....update- after working with staff, it's a seamless process of contacting and communicating to get my needs meet. Staff are helpful and friendly. I look forward to using this app more!
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I've only been using it for a few days ,but it seem like a pretty good app. I've never tried email marketing before so for someone like me, it can be a little bit of a learning curve setting things up. However, the help chat is very useful if you get stuck
Thanks for your valuable feedback. We are glad you liked our app and customer service.
It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
I would like to inform you that we've the help articles to guide our users to make the application simple.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely