Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

July 11, 2021

This free app is pretty good and offers more features than paid apps like Privy, highly encourage people to try it out.

Hunni Bunni Wellness
Canada
Over 1 year using the app
AfterShip replied July 11, 2021

Thanks for sharing your valuable feedback.

Glad to know that this app is serving you well. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Automizely

November 28, 2020

Very good app , it gives total satisfaction , Customers are receiving good & information.sales popup and email automation is very good.

AAKAR COMPUTERS
India
Over 1 year using the app
AfterShip replied November 28, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

June 6, 2020

I tried this app and really impressed. Thank you for the free features it really makes a big difference.

Peckish Pet
South Africa
Over 1 year using the app
AfterShip replied June 9, 2020

Hello,
Thank you for the great feedback. If you are satisfied with the app, could you please help us get a 5-star review. Please let us know if you have suggestions to make the app better for your experience.
Thanks
Team AfterShip

Edited February 11, 2021

Awesome, I love it. Thank you. It is really helping me grow my business in a way that is very smooth and helpful. I am a small business and tools like this make my life a lot easier to help build my business. Thank you!

ExecuMask
United States
Over 1 year using the app
AfterShip replied February 11, 2021

Hello,

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us.

In case if you face any issue or have any queries for us, feel free to use the chat option which is available 24*7.

Regards,
Mukul Saxena

July 22, 2021

Great app and easy to navigate in. Also the costumer-service is fast and easy to get in contact with.

Plan E
Denmark
Over 1 year using the app
AfterShip replied July 23, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

February 24, 2021

Support chat is very useful, waiting to see how the free version works with email newsletters but so far so good!

Conker Boutique
United Kingdom
Over 1 year using the app
AfterShip replied February 24, 2021

Hello,

Thank you for sharing the feedback.

You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.

Kind regards,
Sumit

August 13, 2022

The support staff are wonderful and always reply immidiately. I have given the app a 4 star as i would like more options in terms of fonts and design. i find it to be quite basic and semi unproffessional - sorry

Mill + Hen
Australia
Over 1 year using the app
Edited January 20, 2021

This app by far is easier than Klaviyo. I didn't need all the robust stuff from it. This app is perfect for my website. Easy to use and understand without going through a bunch of video tutorials. Customer support is pretty amazing too- live chat and the two people I chatted with were super pleasant and helpful. I gave 4 stars as I am still in the process of working on my campaign and have not used all the features yet. Thank you!

Aesro Design
United States
Over 1 year using the app
AfterShip replied January 20, 2021

Hello,

Thank you for your feedback.

Please feel free to reach us if you have any further questions.

Regards,
Mukul Saxena

January 13, 2023

So far, I like the versatility of the abandon cart options and the customer service team is responsive, helpful, and friendly.

The Thriving Therapist Shop
United States
Over 1 year using the app
AfterShip replied January 13, 2023

We are glad to know that you are happy with the support provided by the customer service support team. It's great to know that you liked the versatility of the abandoned cart options. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

July 2, 2021

Great app, great service. Our questions were answered promptly and friendly. Anytime again. Can only recommend it.

Annette von Qinao®
Germany
Over 1 year using the app
AfterShip replied July 2, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Team Automizely Marketing