Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 14, 2024

Very easy to understand and setup! Even got a free limited offer to take off the ¨Powered by ...¨

grippanator™
Canada
23 days using the app
March 1, 2024

Had a question related to multi language flows and support was there in minutes to make my day. Thanks again, much appreciated

Preame
Germany
6 months using the app
March 5, 2024

Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.

Charming Belluxe Boutique
United States
Over 3 years using the app
AfterShip replied March 6, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 6, 2024

The agent i spoke to was very nice and knowledgeable. i would like to speak to same person again if i have any other issues. But so far i like the app

Stun By Ami
United States
6 months using the app
Edited August 14, 2024

Very interesting app. Amazing support

Entrepredia
Mauritius
10 months using the app
August 26, 2024

Just started using this app

TheEssentialRoom
United Kingdom
About 1 month using the app
AfterShip replied August 27, 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 25, 2024

Whenever I reach out to customer service, I am met with friendly and knowledgeable staff who are able to assist me with any inquiries I have. They make the process easy and stress-free, which is appreciated

FantaCy Universe
India
5 months using the app
AfterShip replied May 26, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 1, 2024

Jai was very helpful and walked me through setting up our SMS properly.

Electric Cloud - Naturally Lifted With CBD & Adaptogens™
United States
7 months using the app
April 10, 2024

The time-saving features of this app have been a game changer for me. I can now focus on other aspects of my business while knowing that my marketing efforts are being taken care of.

Woofio
United Kingdom
26 days using the app
March 5, 2024

Ease of use and great customer service.

Boheme Ginger
United States
Over 2 years using the app