Reviews (6,381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.
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THE BEST APP FOR STARTERS
I'm giving 5 stars to Jai, my customer service rep today. And 3 stars to Automizely. Jai was wonderful; he answered my questions quickly and helped me understand what was happening.
Automizely I'm still figuring out. I don't see a way to add photos to your texts, I can't schedule them for the exact time I want (we like to send texts 2-3 minutes before the hour to let people know we're going live), and so far all the texts I've tried to send have had to be reviewed for compliance issues (there haven't been any).
Klaviyo was a lot easier. But maybe after I've used it more and integrated some things with Shopify, I'll come back and update my review.
Thank you for sharing the feedback for support.
I'm sorry to hear that you're facing some challenges with Automizely.
For scheduling texts at specific times, Automizely allows you to schedule and automate SMS and email campaigns. While there may not be an option to schedule texts for an exact minute, you can specify the sending time within a specific hour or day.
As for compliance reviews, it's common for marketing platforms to have compliance mechanisms in place to ensure messages adhere to legal and regulatory requirements. It's a necessary step to maintain a high standard of messaging and protect both businesses and recipients.
please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Awesome customer service!
I just added the app and have not had a chance to actually use it. But once I get it all set up I will update my review
Thank you for taking the time to provide us with your feedback regarding your experience with our app.
We appreciate your honesty and look forward to hearing more about your experience once you’ve had the chance to fully explore it.
We understand that your review may change as you become more familiar with the app’s features and functionalities. We’re here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.
If you encounter any difficulties during the setup process or have any questions as you begin using the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Perfect app to scale when it comes to email marketing. Very happy with the help given by their FAST support. Within minutes Pooja was able to help me with my questions - they are easily accessible via chat . I HIGHLY recommend this app for your store!!!
Very good service, fast communication. Thank you for the help Shaim from Aftership. Your service is the best. Thank you!
Nice tool for email marketing.
I want to thank Jai , from Automizely customer service from helping me solving the isssue I was having for my account. I completely forgot my password in my account and wanted to update my email on file. He was patiently guided me and accomodate me to resolve the issues. With time difference fr India Vs USA. I also had another account that connected to the email I wanted to use for the account I want to keep. He also helped me figure it out. and help to resolve. I like Automizely Apps for my store it has a lot of features and very easy to manage and use for shopify store. Thanks again Jai.
One of the best app. Thanks for making my work easily with emails and pop-ups <3
The agent was really helpful in explaining the features to me. I am happy I get to keep using the app without extra charges