Avada GDPR Cookies Consent , 1,141 reviews

Amazing support and quick reply

Avada Customer Review Report

Employee: Ether
Company: Avada
Date: October 26, 2023

To Whom It May Concern,

I am writing to express my utmost satisfaction and appreciation for the exemplary service provided by one of your exceptional employees, Ether. My experience with Avada, your Shopify app, has been nothing short of remarkable, and Ether's commitment to going above and beyond to ensure my success with the platform has truly made all the difference.

Since becoming an Avada user, I have been consistently impressed with the quality of your product. Avada's features and capabilities have significantly improved my online store's efficiency and performance. However, what truly sets Avada apart is the outstanding support I received from Ether.

Ether's dedication to customer satisfaction is evident in every interaction I've had with her. She has consistently gone out of her way to provide timely and relevant solutions to any issues or questions I've encountered while using the Avada app. Her product knowledge is extensive, and she has a talent for explaining complex concepts in a clear and understandable manner.

What truly stands out about Ether is her genuine desire to ensure that I am getting the most out of the Avada app. She proactively reached out to offer assistance and guidance, which is a rare and commendable quality in customer support. I felt like Ether was not just a representative of Avada but a true partner in my e-commerce journey.

Moreover, Ether's patience and attentiveness to detail have been invaluable in resolving any challenges I faced. She made me feel like I was a priority, and her courteous and professional demeanor has set a standard for what customer support should be.

In summary, Ether's dedication to her role as a customer support representative at Avada is exemplary. She is a true asset to your company and a shining example of what every customer-facing employee should aspire to be. My experience with Avada, coupled with the outstanding service provided by Ether, has solidified my loyalty to your brand, and I will undoubtedly continue to recommend Avada to others in my network.

I hope that you recognize and reward Ether for her outstanding performance and dedication to Avada's customers. She is a true testament to the quality and values of your company.

Thank you for providing a platform as exceptional as Avada, and thank you, Ether, for your unwavering commitment to customer success.

Sincerely,

Forget The Opps

Esther is a very lovely person. She solved my problem very competently. Patient and nice!

le support de Hana de l'assistance est tres efficace !

Simple and straight to the point! Kudos to Emily for her quick and helpful assistance.

So easy to install. Looks great and gets us into compliance for Free! Hana in customer service did an excellent job verifying my set up was correct - by the way, set up is 3 steps and took all of 60 seconds to complete!

Audrey was so great to work with! very pleasant experience. She was professional and nice too!:)

Fijne app die voldoet aan mijn verwachtingen! Ik had wat customize wensen en ik werd heel snel geholpen door Tiana en Tony (technisch) met mijn wensen. Binnen minuten was alles geregeld.

Very powerful app and very easy to use.
And if you have a question, problem or modification to do you can always ask Jasmine and she will answer and help in few seconds :)
Go for it!

Works great and Hana was excellent in assisting me in any issues that I had.