Reviews (1,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design and effectiveness in managing cookie consents, ensuring GDPR compliance, and enhancing user experience. It is easy to set up, integrates well with Google Consent Mode V2, and offers customization options for the cookie consent banner. The app is noted for its reliability and smooth performance. The support team, including Hana, Tiana, and Lydia, is praised for their quick, efficient, and friendly assistance, often resolving issues quickly and providing valuable guidance.

Edited October 11, 2022

Wow, the support given by Hana was amazing. I think she nearly answered my question before I asked it. I’m still configuring the app, but at first use it looks great, and if it’s as good as the support, then I’m sure it will be fantastic. Many thanks again to Hana for her speedy response.

Stone Fern & Rose
United Kingdom
About 1 year using the app
November 9, 2022

Fik hjælp af Hana til at sætte appen op, da det ikke lige var til at finde ud af for mig i starten - men efter 10 minutter spillede det hele! Tak Hana!

Confetti Dogs
Denmark
About 1 year using the app
Avada replied November 9, 2022

Vi er så taknemmelige for, at du tog dig tid til at dele din feedback med os. Det er os en fornøjelse at betjene kunder som dig. Hav en vidunderlig dag!

Alt det bedste,
AVADA Support Team

July 14, 2022

Merci à Jasmine pour l'aide qu'elle m'a apportée c'était vraiment très gentil de sa part. Je recommande totalement l'application et avec un support client au top! :)

Kaindly
France
About 1 year using the app
June 8, 2022

Thank you to the support's team and specially Esther to be really good and fast to answer me. I've got everything i needed.

Crypto3D
France
About 1 year using the app
November 6, 2023

great job by Jasmine and Gideon

Teegut
Switzerland
About 1 year using the app
November 20, 2022

I just downloaded this app today so I can't yet speak on its functionality, but I am definitely pleased to give 5 stars for the excellent customer service I received from Emily. I had a common sense issue that I should have been able to figure out myself but she was still very patient and helpful in making sure I knew how to get the best out of the app. It is great to have a free app that is so necessary for my online store, especially when it come with awesome people who really go above and beyond to help. I definitely recommend this app for everyone who needs to stay GDPR and CCPA compliant.

Chosen Temple
United States
About 1 year using the app
October 25, 2022

Easy to use and configure according to the style of your website. Esther and Tony solve all my enquiries and help me to make all adjustments I needed.

Charli London
United Kingdom
About 1 year using the app
Avada replied October 27, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

Edited January 23, 2023

Fantastic app. They even helped me customize it for free. Thanks for the nice and simpel design. Well done Esther and Marcus!

Sophies.dk
Denmark
About 1 year using the app
November 29, 2022

Easy to use, I received a 5 stars assistance by Prakash (the Avada Assistant).
I recommend the service

Shibui
Italy
About 1 year using the app
May 5, 2023

Great customer support! HANA was friendly helped me immediately, problem was solved fast, so thank you :)

Shpeeksy
Lithuania
About 1 year using the app