Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and effective cookie consent management, essential for meeting GDPR and other regulations. They appreciate the easy setup, intuitive design, and customization options that align with their store's branding. Advanced features like Google Consent Mode V2 are highlighted for boosting compliance. The app is noted for its reliability and excellent customer support, with quick responses and effective solutions, enhancing the overall service experience.
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It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.
Customer support response from Christian was fast and accurate, thank you.
I did follow the instructions to setup GCMv2 on my website but I could not verify if I did it successfully. I contacted the support chat and got connected very quickly to Penelope and technician Maison that managed to verify very quickly that the integration was done properly. I appreciate the great support received from Avada and thank you Penelope
Wanted to implement Google Consent Mode V2, was super easy to do with the app. Still wanted to check everything works fine, and Hana helped me check everything had been implemented successfully in a matter of minutes!
I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!
The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2.
But the support was very nice, very fast and friendly.
For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!
Had a really great, fast and fluent experience with the support team. I appreciate the help even though it was a small issue. I was having an issue with making the cookies bar actually pop up on the website. Although it was a very simple fix, stupid even. Support stuck by my side making sure I had everything set up correctly and working properly. Thanks again!
Super simple to set, especially for those of us that are not great with legal wording. Customer support has been fantastic. Hana really helped me out with what I needed and was very efficient and kind in doing so.
It is easy to integrate into the website, and if there are any issues, tech support will walk you through every step. Thanks to Hana and Toby for all your help!
Great App which really helps you stay in line with all the laws and regulations. They also have a great and fast support team! Tracy and Toby were really helpful and professional with my request!