Reviews (1,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design and effectiveness in managing cookie consents, ensuring GDPR compliance, and enhancing user experience. It is easy to set up, integrates well with Google Consent Mode V2, and offers customization options for the cookie consent banner. The app is noted for its reliability and smooth performance. The support team, including Hana, Tiana, and Lydia, is praised for their quick, efficient, and friendly assistance, often resolving issues quickly and providing valuable guidance.

June 20, 2023

Easy installation and amazing user support from Abby. Keep in mind that my store isn't live yet so I can't tell you if it really works in terms of not getting sued by a website visitor. But I have high hopes it does.

Once again, Abby was great, give her a raise.

RUSH Upcycled
Serbia
6 months using the app
November 4, 2022

Easy to use and thx for the quick help Prakash for the use my webshop logo on love-secrets.nl. I can recommend this app.

Love Secrets
Netherlands
6 months using the app
Avada replied November 9, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

July 30, 2022

great and fast support, we needed some design customization and Hana helped us with everything in just a few minutes, thanks!

likewood
Portugal
6 months using the app
November 7, 2023

What a great team!
Esprecially Jasmine and Toby who did an amazing job.

I love the app, and the team <3

Dinluksus.dk
Denmark
6 months using the app
April 6, 2023

I have just download the app and is so easy to use and Esther was so helpfull , great experience so far

COCO&BI COLLECTION
Italy
6 months using the app
October 28, 2022

Thank you juliana for the support. And thank you AVADA for the app creation. All love. I recommend this app for sure!

Fr3sh
Netherlands
6 months using the app
Avada replied October 29, 2022

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

All the best,
AVADA Support Team

December 7, 2022

Es una excelente aplicación y muy fácil de usar, con muy pocos clics se puede obtener grandes resultados.
Ademas la asistente de soporte técnico Hana es muy amable y resollvió todas mis preguntas

Beldad
Ecuador
6 months using the app
August 9, 2022

Thanks, Liz for the quick help and response. I really appreciate it. Thank you Avada for this awesome app

Custom Creations Co.
Philippines
6 months using the app
March 31, 2023

As a new user to Shopify I was having some challenges setting up my Cookie bar and Privacy information. I reached out to support and Jasmine was extremely helpful. She was very patient, kind and courteous and very knowledgeable. She was able to resolve the issue very quickly. I wouold recommend this app. Great customer support. No issues with the app otherwise.

Kanuni Brown
United States
6 months using the app
October 27, 2022

Thank you for your help Abby. Good Service and Quick. Hoping to hear more new infomation about AVADA .

Purpleleaf Canada
Canada
6 months using the app
Avada replied October 27, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Abby receives the recognition she deserve. Thank you again, have a great day!

AVADA Support Team