Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive, user-friendly SEO tools, including on-page and off-page optimization features. They find the audit and SEO scan feature effective in identifying issues and appreciate the image optimization feature for reducing file sizes without quality loss. The customer support is praised for their prompt and professional service, with the built-in keyword research tool and instant chat support being particularly beneficial. Merchants have seen an increase in Google search rankings, organic traffic, and sales. They also appreciate the regular updates and the app's ability to reduce website loading times, enhancing the customer browsing experience.

November 12, 2023

This is by far the best servicing app on Shopify, fast positive service, cant say enough about Esther and Avad.

Menswear Fashion Australia
Australia
6 months using the app
January 16, 2024

brilliant app, fantastic customer service, they almost instantly help you. would highly recommend to anyone

Dog Stopper
United Kingdom
1 day using the app
January 25, 2024

Testing out the value of Avada for the first time and Lydia's support was so much more than expected. It's clear they have the business owner in mind and the insights Lydia and Avada were able to provide were eye opening. As my shop grows, I will, without question ensure I'm using Avada to optimize the experience.

Maxen Health
United States
About 3 hours using the app
January 7, 2024

Thank you to Audrey and Anivia for their efficient and helpful support. Their teamwork enhances the overall experience. Appreciate their dedication

Mieoni
Poland
3 days using the app
November 14, 2023

I had an incredible experience with Hana from the Avada application! Right from the start, she demonstrated deep technical knowledge and a true passion for helping customers. Hana went above and beyond, not just resolving the issue I was facing but also guiding me through each step of the process with patience and clarity.

What really struck me was her attention to detail and the extra effort to ensure I was completely satisfied with the solution. She also provided helpful tips to prevent similar issues in the future, which was greatly appreciated.

Hana's customer support was exceptional, and it's a testament to the excellent service that Avada offers. She is a true professional and a great asset to the Avada team. I highly recommend this application to anyone looking for reliable service with top-notch customer support.

FragFuel
Portugal
27 days using the app
January 8, 2024

Just installed and so far so good. I had an issue with a previous app not uninstalling completed. I contacted support from Avada and they were on the job quickly. Liz jumped in and looked/located the issue in only moments! Wow, good catch! Now I'll be resolving this issue because I wouldn't expect them to deal with an issue with MY code that has nothing to do with them. Looking forward to using the rest of the suite once I've rectified my issue. Thumbs up!

Alexandra Domont Skincare
United States
About 1 hour using the app
January 26, 2024

All is done

CumOn
Italy
2 months using the app
January 15, 2024

I
Al-Anazi from Saudi Arabia
Thank you wonderful team
Excellent program
My store became very fast

joud fi
Saudi Arabia
5 days using the app
December 6, 2023

Helpful support. App has intuitive navigation. Abby assisted me, she was kind and helpful.

DeskComfort
United Arab Emirates
About 2 months using the app
January 1, 2024

thank you for your work hana support

Glarna
Canada
About 1 month using the app