Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Reviews (7,693)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, including image optimization, meta tag automation, and speed enhancements. They praise the user-friendly interface and exceptional 24/7 customer support, noting significant improvements in site visibility, search engine rankings, and performance through features like image compression and lazy loading.

Edited October 10, 2024

Customer service staff Ricky were very professional and helped me solve the SEO problems of the website.

Wonz Technology
United States
3 months using the app
SEO On (Avada) replied August 14, 2024

Thank you for your kind words! 🌟 We're so glad to hear that Hana and Doris were able to professionally assist you with your website's SEO issues. If you need any more help, we're always here for you! ❤️

July 18, 2024

This free SEO speed optimization app is a must-have for every online store owner. It's incredibly user-friendly, making it easy to boost your website's speed effortlessly. The app handles tasks like image optimization, code minification, and caching seamlessly, ensuring faster load times and better search engine rankings. Plus, their customer service is exceptional, providing quick and helpful responses. Improve your site's performance and user experience with this essential tool.

Ouson
Malaysia
About 2 months using the app
July 25, 2024

We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site.

Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue.

The slution claims to do many things, but if you actually check things majority is not working;.

Meta replacements - broken and none functional.
Instant page - not correct at all and a marketing lie

Worst of all is , they implement functions and enable those functions default. When you try to disable those functions, you are presented with an option to upgrade to Enterprise package. Best of it , those functions are causing major issues on your site and you are stucked in a loop.

Forced to pay for a better package just to fix a bug on your site.

Do yourself a favour and stay away from this app

Dutch Natural Healing
Netherlands
4 months using the app
SEO On (Avada) replied July 26, 2024

Hello Dutch Natural Healing Team,

Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously and would like to address each point to clarify and resolve the issues encountered.

1. Support and issue resolution: Our records show that all issues you raised were addressed within 24 hours. Unfortunately, it seems updates did not reach you due to email miscommunication. We use the store owner's default email from the live chat, and we were not aware that you did not have access to this email. We apologize for this oversight and have taken steps to ensure we communicate through the correct channels moving forward.

2. Default function activation and upgrades: We want to clarify that our intention is never to force upgrades by creating technical issues. Our operation aligns with Shopify's standards, and we never meant to trick our users. The issue you experienced with a specific feature being enabled was a system error, and we are currently reviewing our processes to prevent such incidents. We apologize for any inconvenience this has caused. We have since disabled the problematic feature, and we are pleased to hear that your site's functionality has been restored.

3. Meta Replacements: We noticed that the meta tag rule you created did not include the necessary conditions for it to function. This is likely why you experienced issues. We have detailed documentation on setting up these rules properly here: https://docs.avada.io/seo-suite-help-center/search-appearance/meta-tags/meta-tags-rule. If you need any assistance regarding this, we are more than willing to assist.

4. Instant Page Feature: We take your feedback regarding the instant page feature seriously and would like to address your concerns directly. It's important to us that our features deliver real value, and we assure you that the development of each feature involves extensive research, development, and rigorous testing. Additionally, all our features undergo strict Shopify review processes before being made available to our customers. If there were any discrepancies with the functionality as you've mentioned, it would have been flagged by Shopify's quality assurance. We are committed to transparency and are more than willing to demonstrate the effectiveness of this feature to you. Please let us know how we can assist further in this matter.

We appreciate you bringing these matters to our attention, and we are committed to ensuring they are resolved to your satisfaction.

Best regards,
Esther - Customer Success Lead

August 15, 2024

support is great, an very much helpfull so nothing there. Otherwise its just me, but it seems that it cant detect all issues an when trying to fix it, there always come something else so i guess its just me but support and help no fingers to pint there :)

ModerneBoligTilbehør.dk
Denmark
About 1 month using the app
Edited October 19, 2024

I had an amazing experience with the support team at Avada SEO Suite, especially Penelope and Anivia. They were both incredibly responsive and knowledgeable. The level of professionalism and dedication they showed truly impressed me. Highly recommend their support!

GLOBALCOMMERCE
Portugal
3 months using the app
September 17, 2024

The app was easy to install and get started. We had one issue with images not displaying properly once we started applying the automated fixes. The Avada Support team (Hallyfe, Tiana and William) were fantastic and quickly remediated our issue by identifying the root cause and issuing a fix. Excited to see how this positively impacts our SEO in the coming weeks!

Kolorful
United States
2 days using the app
July 28, 2024

I recently started using the Avada SEO app for my Shopify store,and I couldn't be happier with the results. The app has significantly improved my site's search engine visibility and overall performance. Special thanks to Hana and Toby, who were incredibly helpful throughout the process. Their support and guidance made the setup and optimization a breeze. I highly recommend the Avada SEO app to anyone looking to boost their online presence!

WizzPaw
Hong Kong SAR
About 1 month using the app
SEO On (Avada) replied July 30, 2024

Thank you so much for your wonderful review! We're thrilled to hear that the Avada SEO app has significantly improved your Shopify store's performance. Hana and Toby are delighted to know their support made a difference. If you need any further assistance, we're always here to help! 😊

September 1, 2024

Avada is a reliable SEO tool for Shopify. While no tool can claim to be perfect, their human interaction feature is exceptional, providing consistent support whenever you need assistance.

Text Tease
Pakistan
2 months using the app
October 10, 2024

All perfect, is the best which I ever had <3

My Store
Poland
11 days using the app
SEO On (Avada) replied October 14, 2024

Thank you for the wonderful review! We're thrilled to hear you're enjoying the app.

August 2, 2024

So I want to start by saying that Lydia and Mia were outstanding with support on a few things! Now with that said there is no such app out there that is a one-click SEO app. SEO is a grind and always will be, HOWEVER this app does make it a bit easier. You will get out what you put in, YOU need to put in the work to create your on-page SEO, the app isnt going to do it for you, it will help you and make it easier in some aspects. ALSO On-page SEO is important BUT OFF-PAGE SEO is even more important and this app cant help with that. You need to use marketing tools, links, social media etc, to help drive traffic to your site (off-page seo)

Overall I after using several different SEO apps this seems to be the best for the price SO FAR. I will update in a couple months as SEO is not an over night fix, it takes time and most cases will not see much results for at least 3-4 months.

I recommend you read about SEO straight from google, they have an entire outline guide, THEN get this app that is if you do not know much about it. This app will help you, 100% but you need to understand that SEO is and always will be a grind.

Self Rez Coffee Company
United States
About 18 hours using the app