Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Reviews (7,707)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, including image optimization, meta tag automation, and speed enhancements. They praise the user-friendly interface and exceptional 24/7 customer support, noting significant improvements in site visibility, search engine rankings, and performance through features like image compression and lazy loading.

October 7, 2024

Support von Lydia und Toby ist sehr hilfsbereit gewesen und hat mein Problem gelöst. Vielen dank dafür

Glückliche Pfoten
Germany
27 days using the app
SEO On (Avada) replied October 9, 2024

Thank you so much for your feedback! We're happy to hear that Lydia and Toby were able to help. Feel free to reach out if you have any more questions.

October 18, 2024

Ricky was very helpful

Fluffy Nuzzle
Portugal
7 days using the app
SEO On (Avada) replied October 20, 2024

Thank you! We're glad Ricky could assist you.

October 19, 2024

Helps a lot to make a deep ADN of your webpage and Great customer service!

Street Club Mx
Mexico
About 3 hours using the app
SEO On (Avada) replied October 25, 2024

Thank you for your great feedback! We’re here to support you anytime!

November 5, 2024

Good service !

Loja Viva chic
Brazil
13 days using the app
SEO On (Avada) replied November 6, 2024

Thank you for your kind words! We're glad you enjoyed our service!

September 2, 2024

This app slows down my store so I had to remove it. After removing it there are still a lot of things left. For example 4-5 sitemap pages!!!

#1 Rectangular Watch Brand | Söner Watches
Sweden
1 day using the app
SEO On (Avada) replied September 3, 2024

Hello SonerWatches Team,

Thank you for your feedback regarding our Avada SEO Speed Image Optimize app. We're really sorry for the inconvenience you’ve experienced.

Regarding the sitemaps you mentioned, in some cases, when the app is removed from your Shopify store, our code or traces might remain but will be disabled. This happens because we lose access to the theme files immediately when you uninstall our app. To help with this, we’ve prepared a detailed guide outlining the steps to take after uninstalling the app, which includes instructions on handling the sitemaps:
https://docs.avada.io/seo-suite-help-center/faqs#what-do-i-need-to-do-after-uninstalling-app.

As for the website speed, we understand your concern that the app seemed to slow down your store, which is contrary to its intended purpose. Since you installed the app just a day before, we’re not sure if you had the opportunity to utilize the speed optimization features fully. We would greatly appreciate it if you could reconsider reinstalling the app. Our team is ready to assist you in optimizing your website's speed and ensure you benefit from all the app's features.

Please let us know if you're willing to give it another try, or if there’s anything else we can do to help. We are here to support you and make sure you have a better experience with our app.

Thank you for your time and understanding.

Best regards,
Avada Support Team

July 8, 2024

Ok Let me start by saying we are new to the e-comm game, and when we decided to start our shopify site we went all in instead of slow like many.

Of course once we launched we had all sorts of speed issues, broken code etc. After dealing with two other apps that we sub par we tried Avada. And OMG what customer service. Im learning all this and they took control (while i was still on the trial!) and revamped my issues and continued to help help help. Now my site is becoming a lot more optimal.

Thank you Mia, Hankim, Hallyfe, Ricky, and Kevin for all jumping in FAST to help. I'm hooked now and will be using there software moving forward.

The Celestial Boutique
Canada
2 days using the app
SEO On (Avada) replied July 11, 2024

Thank you so much for your review!

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Edited October 3, 2024

very good thank you tiana

tahaniboutique
Saudi Arabia
3 days using the app
SEO On (Avada) replied October 8, 2024

Thank you! We're happy Tiana could assist you.

September 3, 2024

Super great app and quick support if you have any questions.

Maxton Design AT
Austria
1 day using the app
July 13, 2024

I recommend this app to everyone. The team is very knowledgeable and helps you immediately. Lydia has been a great help to me and is always there for support. You're missing out if you don't download this app.

Fotkomforten
Sweden
9 days using the app
SEO On (Avada) replied July 17, 2024

Thank you for the amazing 5-star review! 🌟 We're thrilled to hear that you recommend our app to everyone and appreciate our knowledgeable team. Lydia is delighted to know she has been a great help to you. Your support means a lot to us. 😊

October 28, 2024

São muito atenciosos e estão sempre disponíveis para tirar duvidas e ajudar no que for necessário, fui atendida pela Lydia e ela é muito gentil e prestativa, a plataforma é boa recomendo bastante.

Ardilis
Portugal
About 15 hours using the app
SEO On (Avada) replied October 30, 2024

Muito obrigado pelo seu feedback! Estamos felizes que a Lydia pôde ajudar e que você está gostando da plataforma. Conte conosco sempre!