Reviews (7,419)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its significant impact on SEO performance and search engine visibility. It automates many SEO tasks, saving time and effort, and is a cost-effective alternative to professional services. Key features include a user-friendly interface, automatic metadata generation, image optimization, URL structure management, and page speed monitoring. The app compresses images without quality loss and provides detailed SEO audits and scans. Merchants praise the exceptional customer support, including live chat and 24/7 availability. Support team members like Judy, Ricky, Tiana, and Emily are frequently mentioned for their quick, efficient, and knowledgeable assistance. Additional highlights include noticeable improvements in website loading speed, enhancing user experience and SEO. The app offers detailed guidance and tutorials, making it easier to implement SEO best practices. Regular updates based on user feedback ensure continuous improvement. This app is highly effective, easy to use, and backed by outstanding support, making it a valuable tool for Shopify store owners aiming to enhance their SEO.

August 31, 2023

perfect app and Liz helped me so much all support from me

Trendy Edit
Morocco
16 days using the app
March 31, 2023

I was very well attended by Ester, fast and efficient in her work! I definitely subscribed to the premium plan for the support attention

Coroa de Rainha
Brazil
16 days using the app
November 23, 2022

Esther helped me to speed up my web, and answered all my questions. Very nice and efficient service!

THEYKNOW
United States
16 days using the app
Edited October 5, 2023

UPDATE: Still horrible. Horrible service. Horrible product. Horrible effort to try to fix own efforts. Have spend so much money for them to simply destroy my shop multiple times. They keep you in the wheel by worsening your site even more if you happen to delete their app. Very smart indeed.

Avada made our site around 30 % slower and destroyed crucial functionality on our website.

We asked for help to increase our Google pagespeed score that was 33/90. Avada asked for access to the store.

The developers messed the code up, and destroyed crucial apps from our store - my search field.

After the changes that was supposed to increase our pagespeed score, the edits and code that Avada inserted DECREASED our pagespeed by around 30 %. While it was 33/90 before contacting Avada it was 20/70 after Avada messed with our code.

We contacted Avada multiple times in order to get it resolved, without anyone being able to fix the issues they created themselves. We were basically left with a "sorry, we can't do it."

One of the times editing our store they were able to get our search field back for a brief moment. After messing with the code again, they destroyed that again.

Meanwhile Avada has indirectly tried to blame us for the mistakes, indirectly claiming that we had changed the theme (which we had not) and tried to blame that as the reason for the lower scores, although the theme has not been changed at any time.

As I am writing the issues has still not being resolved, and has potentially led to lots of losses for us, as we now have a substantially slower site and our search field is not working due to Avadas mistakes.

After 4 attempts (!) without being able to get the score back to what it was, and not being able to get our search field back I have now decided to delete the app and all the coding in hopes of it resolving the issue. Let's see.

Absolutely incredible. And we had the premium plan.

Also, the "speed up" changes on the app itself does not work - not any of them will increase your site speed - at least not our site. WE cannot comment on the other features, as we have not tested those.

SCENTMORE
Denmark
Over 1 year using the app
October 27, 2022

This is an amazing app this is very easy and helpful, plus their support is great! Thank you for the help Prakash :)

Troomy Nootropics
United States
16 days using the app
Avada replied October 27, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

All the best,
AVADA Support Team

March 1, 2021

Good application very helful even in the free package, i really recommended to all of startups on SEO

84 E-STORE
United Kingdom
16 days using the app
June 17, 2023

Juliana helped with improving SEO for my site! Quick and responsive!

BonBon Beauty & Wellness
United States
16 days using the app
Edited January 20, 2021

i get awesome support from teams when facing some light issues. They are pro and quick ! still having an issue with avada sitemap wich don't overwrite yet the shopify one

My Gourmandises
Hong Kong SAR
About 1 year using the app
Avada replied January 20, 2021

Hello,
Thank you so much for your review on our app.

I’m sure that improving your SEO ranking is one of our company’s main priorities.

I would like to have a more in-depth conversation to discuss these required features further. I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

September 20, 2020

I think this tool is very useful to use for a new website builder, thank you! I hope this app can be further developed and supports more features.

G&C Medical
United States
16 days using the app
November 22, 2020

I has add this app to optimize my site images and help me with the speed load but is too earley to see improvement it been only a week since I added is very easy to instal im very happy with the app it have many feature to help me improved the site. Many thanks

mybeautyxpress
United States
16 days using the app