Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for enhancing SEO and site speed, leading to better online visibility. It offers a variety of SEO tools, including on-page and off-page optimization, keyword research, and content optimization. Merchants value the real-time SEO suggestions, detailed analytics, and regular updates. The customer service is commended for its quick response and expertise. The app's affordability is also appreciated, making it suitable for all business sizes.

September 16, 2020

not so bad ezhfbzehfgkjnjoaelkajz,lkdn,alkzfnlkaejnlfkgjnelakjnglvknlkjdn;zlAKJDNKLAJNZEFLKJANEIFIEJZ

Pyra
France
5 days using the app
Avada replied September 16, 2020

Hello,
Thank you so much for your review about our app. We greatly appreciate your valuable feedback!

We have sent you a follow-up message. Please kindly check your mailbox to get our update.

Best regards,
Daisy

August 29, 2022

Very helpful support. So far so good! Google Pagespeed is close to 100 after using this application.

Side View Parts
United States
About 4 hours using the app
August 3, 2022

este app me ajudou muito contei com a ajuda da abby pelo suporte e o atendimento foi muito rapido e resolveu em poucos minutos o problema com a velocidade da minha loja

vuptshop
Brazil
About 4 hours using the app
March 20, 2023

Be aware and stay away!
We installed this app and tried automatic improvement for page speed as well as some other automatic functions. The next day our SEO ranking dropped with over 2000 positions down, cathatstrophical for us and after contact with Avada they claim that this is not something that has to do with the changes the app did.
We did no other changes and our SEO score is still at this bad level even after trying to invert the changes made.

I wish we would have stayed far away from this app.

Dooroom
Sweden
4 days using the app
Avada replied March 20, 2023

Hi,
We are sincerely sorry for the inconvenience you experience when using our service. While accidents do happen, it's our job to own them by responding quickly and doing everything in our power to help you solve the issue.

As mentioned in the feedback, the ranking dropped 1000 positions in your keywords after one day of using our app. I would love to ask for more information to investigate the issue wisely.

1/ What target keywords do you see a decrease in the ranking? What pages(s) are you referring to? We appreciate it if you let us know which tool and how you measure the ranking. The more information we have, the faster we can do to find out the root of the issue.

2/ Our app has two main benefits: optimize store speed (instantly) and ranking (long term). That said, rarely, the ranking drops badly after a night due to an application installed. Note that it takes 3-5 days for Google to index any change made on your site. There are still possible causes, and it is great to have your collaboration to find out exactly the culprit!

We are seeking your help to do a full audit to diagnose the problem and repair the process to ensure you won't have to go through anything like this again. I'm confident your next experience with our employees will be up to the high standard that you've come to expect from Avada.

We have sent you a follow up email. Please check your email box for details

Thank you
Avada Support Team

July 21, 2020

Simple usage. Great tool free of charge. I would recommend to everybody to try. So far I havent found anything annoying or not working.

Tienda del Checo
Mexico
About 4 hours using the app
February 11, 2023

https://www.vintageatticsevenoaks.com Great experience, contacted Prakesh who helped make the product and process clear. Seems to have greatly improved my stores speed! Thank you Prakesh!

Vintage Attic Sevenoaks
United Kingdom
About 4 hours using the app
August 16, 2022

merci beaucoup Hana m'a beacoup aider j'adors cette application et son support merci beaucoup HANA .

surker
United Kingdom
About 4 hours using the app
June 4, 2022

Esther helped me get started on the app and was super helpful!! She was quick to reply when I asked for help and jumped in to improve things for me when I wasn't sure what I was doing. :)

vivistix
United States
About 4 hours using the app
Edited September 29, 2022

Excelente app, melhorou muito a velocidade de carregamento da minha loja, além do app, dou os créditos para a Prakash do suporte que fez um milagre!

Lojas Tempo
Brazil
About 3 hours using the app
June 27, 2020

Great app. Definitely worth using if you want to optimize your SEO. And the fact that it's free is just icing on the cake!

Alare
United States
About 3 hours using the app