Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Reviews (7,639)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SEO tools and site speed enhancements, noting improvements in customer engagement and conversions. Key features include image optimization, automatic metadata generation, and URL structure optimization, all through a user-friendly interface. The support team is commended for its responsiveness and proactive issue resolution, with the live chat feature providing quick assistance. Many merchants describe the app as transformative for SEO and website performance, appreciating the personalized support that enhances their experience.

January 27, 2023

this is the best and most awesome support by Hana. I am trying this app but the support is good. Thank you

Aegte Lifescience
India
About 12 hours using the app
April 14, 2023

I needed help with the app and Jasmine so helpful and so patient ,I have yet to experience such an amazing service. I feel so comfortable now and I can really wish her the very best. Keep up the amazing work!

Parfum Gallerie
Canada
About 12 hours using the app
July 29, 2023

The following will be my honest experience with the app and my review of the features and benefits provided. I have used this app daily for the past 4 weeks. My understanding was the app would provide SEO optimization and increase the response and speed of my site loading. Throughout my 4 weeks of using this app, and learning the web development aspects as I went, I have come to realize that all of the services and benefits the app proclaims to provide, it does not. Or, if it does, it does not do so to a satisfactory enough level to warrant taking up any space within my website or even the list of apps that my website utilizes. I have found a significantly larger impact on both SEO optimization and speed increase by taking a hands-on approach and learning the intricacies of both categories myself.
Now, I understand that is a huge undertaking, that is the reason I initially installed this app. However, it has done nothing but prove to be a disappointment in comparison to the benefits advertised. Therefore, wanting to be transparent in my review, it is my review of this app and my suggestion to anyone who reads this review not to install this app as it does not provide what it promises. I hope I am able to save you some time. Furthermore, I just finished reaching out to the support team concerning the commonly utilized feature of “lazy loading” for my website. Specifically referring to images “below the fold.”I had just started this journey 4 months ago and was able to deduce what “below the fold” means when used in this reference. It was alarming to me that the support personnel was unfamiliar not only with the term but also with their features in relation to this term. He is going to have his technical support team reach out to me via email. So, in short; their app does not do what they claim and their support team is unable to provide support.

Main St Excl
United States
14 days using the app
SEO On (Avada) replied August 2, 2023

Hi,

We sincerely apologize for the unhappy experience you encountered while using our app. We have conducted a thorough investigation into all the issues you raised in your recent emails.

Moving forward, we have sent you a follow up email explaining what we found out in full transparency. Please check your emailbox for further update.

Best regards,
Avada Support Team

Edited October 30, 2023

I did the trial period and found the app very helpful. I would continue using however i am a very small start up and the cost is well out of my budget.
I spoke to the team about some issues and they were very helpful and attentive.
I would recommend using if you can afford.

STUDIO JO STORE
Australia
15 days using the app
October 19, 2022

Absolutely fantastic. their live chat support is the best I've experienced. they are so quick and efficient to reply. they really know their stuff and I'm really glad i decided to move over to this app :) thank you team

The Card Vault
United Kingdom
About 11 hours using the app
January 2, 2022

Great app and straightforward onboarding! Special thanks to Candace who kindly help me a Sunday morning to put it all in place!

Atelier Serraspina
Spain
About 11 hours using the app
August 14, 2022

Super facil de utilizar, el servicio y ayuda al cliente es muy bueno y rapido, estoy satisfecho con esta aplicación

stormxstudios
Costa Rica
About 10 hours using the app
April 26, 2022

I used the app to optimise my images ,since my store speed was pretty slow ,hoping to get it a bit faster.After the process was completed I tested the store speed again and there was no difference.Since I am new to the app I asked an agent in the live chat if the images optimization was suppose to help with the speed and I didn’t quite understand if it was going to ,but then he turned me some other feature (speed related) on and when tested again my site was at 99 for a desktop and 61 for mobile,which was about double of what it was before.Unfortunately without the app the speed would remain like it was and there is no explanation why and what is changed besides turning on that feature.After a few hours I went back to test the website in Google and the speed was down like it was in the past,even I still have the Avada app ,so I am not exactly sure if it’s working and what exactly the app does.

Paw Spy Pets
United States
13 days using the app
SEO On (Avada) replied April 26, 2022

Hi,
This is Daisy from AVADA Team. Thank you so much for your feedback!

I would love to clarify some points below and I hope that it clears your doubt about how our app helps to boost your site speed. The features are Image Optimization, Speed up, Minification, and Lazy Load.

It was possible that due to some delay, the app code was not applied instantly at that time when you came back and tested the app. For now, the score is improved as it was when you activated the features.

We have sent you a follow-up email for more information. Please check your mailbox.

Thank you so much for your collaboration!

Best regards,
Daisy

January 4, 2021

I am very thankful for the app it has helped with some SEO. Thanks so very much!. . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .

Flexin' Swag
United States
11 days using the app
SEO On (Avada) replied January 4, 2021

Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users.

We have sent you a follow-up email. Please check your mailbox to get our update. We hope to have more chances to discuss things further.

Best regards,
Daisy

October 13, 2023

amazing app,

beesquit
Ireland
About 10 hours using the app