Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Reviews (7,714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, including image optimization, meta tag automation, and speed enhancements. They praise the user-friendly interface and exceptional 24/7 customer support, noting significant improvements in site visibility, search engine rankings, and performance through features like image compression and lazy loading.

April 26, 2024

I was struggling to fix some links and speed on my side and after one quick message to Audrey everything was sorted. Excellent service

Oemph
South Africa
5 months using the app
February 6, 2024

Amazing team work by Lydia and Anivia. Sorted out my Speed Up issue immediately. Can't rate them highly enough. Thank you again.

Healthy Belly Hampers
Australia
Over 3 years using the app
April 10, 2024

I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.

Noble Body
United States
6 months using the app
October 10, 2024

Amazing plugin!

Support was amaing and helped in all issues we had!

Thanks Judy!

Surely will use on all stores from now on!

Also onboarding was very simple!

Petzii
Finland
SEO On (Avada) replied October 14, 2024

Thank you for the fantastic review! We're delighted that Judy could assist and make onboarding simple for you. We look forward to supporting your other stores in the future.

Edited April 22, 2024

I am going to change my feedback based on my recent conversations with Esther and her team. They have worked consistently to improve my website speed.
Technical team has provided me regular and detailed updates on the actions they have performed to improve the speed. They have also provided some reasons that effects the speed score in general.

I am happy with their support and consistent improvements done by the team.

Thanks !

LATATVA Private Limited
India
7 months using the app
June 13, 2024

Great app packed with many features but certainly not user friendly to say the least. Developer support is weak after reaching out several times for assistance. My advise to the developer is to perhaps have youtube videos on how to...
This will solve a lot of your customer enquiries as you could then refer your customers to your videos to address the challenges they are facing. I'm quite certain that the everyday enquiries you receive by your customers regarding the challenges faced with implementing the changes recommended by your avada app are very much the same challenges day in day out. I certainly hope you will consider this recommendation as it becomes extremely frustrating when the app developer is unable to assist a merchant that is in need of assistance.

Tru Outdoor Luxury
South Africa
1 day using the app
SEO On (Avada) replied June 19, 2024

Hello Tru Outdoor Luxury Store Owner,

Thank you for your feedback and for using our app. We're glad to hear you find it packed with features, although we're sorry to hear about the challenges you've faced with usability and support.

We apologize for any inconvenience caused. Improving user-friendliness is a priority for us, and your suggestion about creating YouTube videos for guidance is valuable. We'll definitely consider this to better assist our users in navigating the app and implementing changes effectively.

Regarding the support experience you've had, we sincerely apologize if it fell short of your expectations. We're committed to improving our support processes to ensure timely and helpful responses to all inquiries. Please feel free to reach out again with specific issues or questions, and we'll do our best to assist you promptly.

Your input is crucial to us, and we appreciate your patience and understanding as we work to enhance our app and support services. If there's anything else you'd like to discuss or suggest, please don't hesitate to contact us directly at [your support email].

Thank you again for your feedback and for choosing our app. We look forward to improving your experience with us.

Best regards,
Avada Support Team

August 2, 2024

Clear and concise message from the support team

Nose
Malaysia
35 minutes using the app
June 12, 2024

I've been using this Shopify app for the past 2 months and it's been excellent for improving my store's SEO and page speed. The automatic image optimization and lazy loading features have significantly boosted my site's performance, while the SEO tools have helped me rank higher in search. Highly recommended for Shopify store owners.

Seiranow
Philippines
2 days using the app
September 10, 2024

great app
great customer care
great technical team
specially miss Christian

kava
Kuwait
About 2 hours using the app
April 19, 2024

Highly recommend, Great support Lydia was very quick at helping us fix an issue and get it working straight away.
Thank you

Naughty by Nature Adult Store
Australia
7 months using the app