Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through intelligent product recommendations. It's praised for its user-friendly interface, easy setup, and customization of offers. The app enhances the shopping experience with personalized offers and has a responsive support team. It also features a live chat for quick issue resolution. Its flexibility and potential to increase customer engagement, conversions, and revenue make it a popular choice among merchants.

March 28, 2023

doesnt work. the chat button on their website also doesnt work. I want to enter my "admin" site on their upselling app and it says my password is incorrect. I cant get a new one, I cant see my mail address. I dont know how this got so many good reviews.

ephem
Austria
About 1 hour using the app
August 19, 2023

you can only create funnels,

varis.store
Poland
4 minutes using the app
Avada replied August 21, 2023

Hi,

First off, I'd like to apologize that our app didn't work the way you expected it to. I noticed in your review that you mentioned being limited to creating only funnels. Could you kindly let me know what specifically you felt was missing? In reality, our app actually lets you create unlimited upsell and cross-sell funnels. Each funnel can be customized with triggers to show offers, discounts, unique designs, etc.

We notice that you installed the app but left after just 3 minutes. It is pity that we have not had any chance to support you during the short time. I'd really appreciate the chance to reconnect with you to discuss your experience in more detail. Any feedback you could provide would be incredibly helpful to us.

We have sent a follow up email. We are looking forward to hearing from you soon

Best regards,
Avada Support Team